Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Please note that the block as been removed on phone # xxxxxxxxxxxxx and xxxxxxxx , please activate? edited by colmputergeek541: phone numbers removed
Hello, I have been a public customer for a few months. The auto pay always worked fine. This month I logged in to see my auto pay has failed. I have been trying for hours to register my card but it keeps saying reg. Failed. Is there any way to mak...
Hello all; I hope everyone is staying safe and healthy. I have asked questions in the past regarding the USA add-on. These two may be a simple ones to answer but I have to ask anyway, lol. 1) as soon as I add-on USA (T, T & D) the clock starts, corr...
My cell# is not important (so not an issue if I lose it) and if I have to switch a plan, then I'd rather be done with PMI am more interested if there a way to delay deactivation?Because I already paid twice and I haven't used a single MB. I am not do...
Lost my old sim card purchased a new one but still isn't working
i forgot my voicemail password, what can i do next? i used reset password, not working..
Can’t post my pin number
Hello users, I received an email offer that if I activate before June 30, 2020 using my previous account email address (this account was deactivated months ago) then I can get $10 or $15 off my bill for 12 months depending the plan I choose. This is ...
I got an email with promo: $10 credit for anyone who return to Public Mobile. I bought a sim card and started the activation. In the middle of it I hit the back button. After it I could not proceed with activation. The system reject the SIM card numb...
I made a payment but I can't make any call also I change my plans but still doesn't work so public mobile took all my money and I can't do anything
Hello, I'm using a OnePlus 5 and whenever I try to make an outgoing call I get mobile network not available. I can receive calls though. There hasn't been any software updates on my phone for a month so I don't think it's a bad update.
Hello,I just purchased a used iPhone froma friend, and I am trying to switch to use it. However, when I put my Public Mobile SIM chip into the used iphone, it shows this message:-------------------SIM is locked - 1 attempt remaining----------------...
So I went to the store today to buy a public mobile phone voucher, they guy gave me the wrong one he gave me one for bell I noticed after getting frustrated that it wasn’t working after trying it many times, I returned it and got a public mobile one ...
8 hours ago I purchased a $40 top up from Walmart bc . Like I have done every month for 5 months .. but this this the $40 was added I got the sms saying successfully added but all day I’ve had no credit/ no internet .. what the heck ... my account sa...
All day today my phone kept saying "Emergency Calls Only". My account is active and paid up. I eventually realized that my number was re-directed to another SIM Card and used to authenticate illegal transactions online from my bank account. How as...
Has anybody else checked their usage history only to find that all three months of listed calls and texts were not made on your phone, even though it shows your correct phone number? This has happened to me. I don’t know if it’s a system error or f...
I'm having a hell of a time trying to activate my sim card. Every time I fill out the form it tells me my email is invalid and it is not. Help!
Why am I getting ripped off my data public mobile says I've used 8.5 gigs when my phone says I've only used 6.06gugs of data and my phone is complely accurate
My data only works on wifi,. I have LOTS of mobile data but it doesn't work. Several friends are having the same 0riblwm. What do I do? It's been MONTHS
Hi there, So I recently joined public mobile and for some reason they charged me only 11 dollars for the 15 dollar plan my first month. Now for the second month they are charging me the full 15 dollars but it isn't showing for my 2$ auto pay balance....
Account says plan has expired, and to ignore if on autopay, which I am ... What now?
I activated my new SIM card successfully and received a confirmation email, but my phone indicates “no service.” It’s an iPhone 7. Please help.
I just signed up less than an hour ago and only used data to test the speed on speedtest. However upon checking my data usage on my account it shows I already used 500mb out of my 1024mb data limit. Is that suppose to be normal??
I just signed up for a new self serve account and at the last step entering all my information it resulted in a generic error. Now when I try to register again the Public mobile SIM card I purchased is invalid. Please advise how to resolve this issue...
I am locked out of self serve and it won’t let me reset my password.
