Community

Resolved! Boxing Week Offer

HiI activated my sim 28 Dec.But I forgot summit my email for getting the Boxing week offer before registration.And I payed first bill.Can I get this offer?

Resolved! Account info not displaying

Hi, I'm not sure if my account is locked or something else is going on.. I can login but all I see is "Hello" and no account info, just blank page under the header. Second concern is, can I activate a sim to take advantage of current promo then port ...

Resolved! Account locked

My self serve account is locked I donot  know how to unlock it.

Resolved! Accidentally purchased 2 add ons, how do i reverse the second?

HI,i went to purchase an add on for US roaming and it required me to put money on to my account first. Once i entered the amount it didn't look like it went though and prompted me to purchase it again, so now i put $40 on my account rather than $20. ...

Resolved! 3g no internet, no 4g connection

Hi, I bought a new cell phone but the mobile data don't work.  The new phone : Umidigi F2 (data not working (no internet connection), in my house connection low 3g) : https://www.aliexpress.com/item/4000287960788.html?spm=a2g0s.12269583.0.0.12e47301j...

Resolved! A "little" odd!

So I'm not sure if PM is in the middle of some changes, but I just logged into my Account and was surprised to see that the overview page shows that I'm on the old discontinued $10 plan, which I have not been on for almost 2 years now, although curio...

Resolved! phone number

My publice calling card has not been paid for 9 months, but I still want to use this phone number. What should I do?

Resolved! Change address

How can I change the address for my sim card delivery?I made a mistake when putting the address for my delivery address is there a way I can change it?

Resolved! My Number

Recently, I activated my number however every time I try to register with various service providers, they say the phone number is already registered! what to do !

Resolved! .

Resolved! Black Friday Sale, $5 off $35 plans. Promo still not applying

I am hoping someone can help me out.  I registered my email during the black Friday sale and then activated my account by porting over my phone number from Rogers at the beginning of December.  I have now received my January bill and there is still n...

Resolved! US Roaming not activating

I’ve added twice now the US Roaming add on. I first added the talk and text for $15 but when I arrived in the US my phone would work ( I’ve done this in the past with no issues and have all my settings correct). So I added another plan with talk/ txt...

Resolved! Didn't Receive Rewards after giving referrals

hi everyone, I've been with public for about 6 months now and I've been receiving my $2 auto-pay rewards regularly.  About a week ago I convinced my family members to switch and I set up the accounts myself using my code, all worked without any hiccu...

Resolved! Payment

I am anabel to pay my billThanks 

Resolved! Holidays Promo Add-On’s

How long will the free add ons for 500 talk minutes and 2GB be available for?

Resolved! what are PM promos actually tied to?

is it:1) registering/activating a new SIM/account?2) selecting/activating a month of service/plan? the reason I'm asking is that in other areas of the forum it sounds like existing PM users are able to take advantage of new promos, and I'd like to un...

Resolved! my login is disabled

I can't login as my login has been disabled.  I need to get my account number.  Anyone know how to get this fixed?