04-21-2021 09:39 PM - edited 01-06-2022 01:52 AM
Hi I have refered a someone to public mobile and they mentioned the activation page does not seem to have a field to input a referral code
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04-22-2021 03:33 PM - edited 04-25-2021 04:24 PM
04-22-2021 03:20 PM
The initial page does not have a field to input a referral code, it’s true. After you enter either your IMEI number or previous account number (which I chose); you then chose your plan (I chose $25 cuz I have wifi at home and work and don’t use much data) and then at this point have a field where you enter your friend referral.
So, just before you fill out credit card info and activate. Make sure AutoPay is on if you want it. The $2 off per month without worrying when bill is due is sooo worth it.
Hope this helps,
Cheers
04-22-2021 02:58 AM
Glad I can help.
04-22-2021 12:26 AM
Thanks for that info I have been wondering where they had put it.
04-21-2021 11:02 PM
The new activation page for the referral code on page 4 in the payment section.
04-21-2021 11:02 PM
You can enter the referral code on page 4 in the payment section.
04-21-2021 09:48 PM
@BKISSR wrote:Hi I have refered a someone to public mobile and they mentioned the activation page does not seem to have a field to input a referral code
If your friend missed to enter your referral code during their activation, you can ask them to submit a ticket to the Moderators to ask them, nicely, if they can add it onto their account.
To contact the Public Mobile Moderator_Team, there are two ways to reach them:
1 - Faster Method - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot
OR
2 – Slower Method - Use this link to:
Private Message to Public Mobile Moderators (PM Customer Service Representatives)
04-21-2021 09:45 PM
When pm updated the activation portal they moved the referral code box to another page. If your friend activated without using your referral code they can contact the moderators to add it after the fact.
04-21-2021 09:44 PM
@BKISSR wrote:Hi I have refered a someone to public mobile and they mentioned the activation page does not seem to have a field to input a referral code
There is a spot for your referral to enter your code. However, unlike before, that option is no longer on the first page during the activation procedure.