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referal rewards

BKISSR
Great Neighbour / Super Voisin

Hi I have refered a someone to public mobile and they mentioned the activation page does not seem to have a field to input a referral code

9 REPLIES 9

RosieR
Mayor / Maire

@BKISSR wrote:

Hi I have refered a someone to public mobile and they mentioned the activation page does not seem to have a field to input a referral code


Hi @BKISSR that ^^^^ is not true.   

 

EDITED as there is already an accepted solution

 

Have a great weekend everyone

 

RosieR

michaelB1972
Great Neighbour / Super Voisin

The initial page does not have a field to input a referral code, it’s true.   After you enter either your IMEI number or previous account number (which I chose); you then chose your plan (I chose $25 cuz I have wifi at home and work and don’t use much data) and then at this point have a field where you enter your friend referral.

So, just before you fill out credit card info and activate.    Make sure AutoPay is on if you want it.  The $2 off per month without worrying when bill is due is sooo worth it.

Hope this helps,

Cheers

@BKNS27 

Thanks for that info I have been wondering where they had put it.

BKNS27
Mayor / Maire

@BKISSR 

The new activation page for the referral code on page 4 in the payment section.

BKNS27
Mayor / Maire

@BKISSR 

You can enter the referral code on page 4 in the payment section.

esjliv
Mayor / Maire

@BKISSR wrote:

Hi I have refered a someone to public mobile and they mentioned the activation page does not seem to have a field to input a referral code


@BKISSR 

If your friend missed to enter your referral code during their activation, you can ask them to submit a ticket to the Moderators to ask them, nicely, if they can add it onto their account.

 

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 -  Faster Method - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot

OR

2 – Slower Method - Use this link to:

Private Message to Public Mobile Moderators (PM Customer Service Representatives)

darlicious
Mayor / Maire

@BKISSR 

When pm updated the activation portal they moved the referral code box to another page. If your friend activated without using your referral code they can contact the moderators to add it after the fact.


@BKISSR wrote:

Hi I have refered a someone to public mobile and they mentioned the activation page does not seem to have a field to input a referral code


There is a spot for your referral to enter your code. However, unlike before, that option is no longer on the first page during the activation procedure.

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