Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
i recently switched from virgin mobile to public mobile on april 8thi kept the same phone number, four days later i find out that my account wasnt automatically cancelled from my previous provider.to make matters worst, when you dial my number , i go...
Bought a new Iphone and when I took the sim card out of the old Iphone and put in the new Iphone now I can't send text messages without being on Wifi. I called apple support but they are telling me its a carrier issue. What do I have to do? thank...
also how do we stop from receiving voicemail i do not want voicemail how to de activate info please its 2 monthe i do not check messages, why should i use my minutes
So I've signed for the $25 plan that has 500Mb of data (plus another 500Mb when signed up with AutoPay). So that's 1Gb. But I am wondering, how much would cost me to buy more data before my 30 days are over? Do I pay for extra data usage or do I pay ...
Greetings, I plan to purchase a UK phone (Nokia 215 4G). However, I understand that Public Mobile uses UMTS/HSPA Band 2 & 5. I am aware that the UK phone only has Band 5. Do I need both bands for voice calls and texts? Thanks!
Hi,My older sibling got me into Public mobile and he set it up in a way that I have to use his login and password info to log into the Public Mobile phone app. I don't feel comfortable since I know he can view my calling history, etc. I was going to...
Can anyone tell me is PM has available service while riding the TTC (underground)? I am a new member and I am still getting used to the carrier services and plans.
Hello folks,I have a Samsung Galaxy Xcover 4, which is not in the list of compatible devices, but worked anyway. However, today the device can't make any calls, not even to my voicemail. My partner has a plan with Telus and is in the same position. I...
Hello to @CS_Agent Just wanted to post some feedback for the site There are a couple of members using what I would consider to be inappropriate user names for forums Especially in light of the issues you posted with announcements regarding fraud lat...
Hi There,I am new to Public Mobile. I can call out from my new Public Mobile account (attached to a phone I own, which did not have service prior to having it hooked up to Public Mobile). Oddly I can text the ONE PERSON who I texted, when I had my Pu...
Hi ! New to PM, and when I login to my account on the right hand side where is shows “my promotions “ it show 2gb. My question is if this is each month I receive this or is this a one time thing? thanks!
I recently added $40 to my account that has the $15/month plan, I also previously had $15 in my account so now it has $55 total and for some reason my data still isn’t working... please help.
