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BrrMcGrr · 03-31-2022

I'm getting an alert of data temporary turned off by operator. Is there service issues or upgrades being done on the Fraser Valley towers?

BrrMcGrr · 06-14-2021

Just a heads up if others have noticed speed has dropped to H+ from 4G. Please note before people start coming Into here and talking about 3G speeds, I have a grandfather plan from 2016 with full LTE speeds. Thank you.

BrrMcGrr · 05-05-2021

i cannot log into my account. i tried to use the forgot password and it said it was emailing me but i have not recieved anything in my gmail (not spam folder ether)

BrrMcGrr · 11-24-2017

Hello All, I think it would be not a bad idea to increase the PM customer service side if maybe they can look into this kind of feature. an Auto response when someone sends a PM in. (Auto Reply based on Subject Line so its not sent every time they re...

BrrMcGrr · 11-24-2017

Hey all, has anyone else experienced an issue with moving from a 3month to a 1month plan where the following happens? 1) plan bills creditcard auto pay with success. ($62 - Balance - Rewards - CC PAYMENT = $0.00) 2) Plan bills all associated servi...

BrrMcGrr · 06-15-2021

With all due respect in this aspect the solution is just that. To give it time and confirming that I did not do anything and the service restoring itself is the correct solution. Anyone who looks this up can easily see how long between original post ...

BrrMcGrr · 06-15-2021

4G has returned. Most definitely a network issue this afternoon. Phone was sitting on data since last post.  Have a great night everyone. And yes I ended up getting YouMail professional in 2016 after a suggestion on the forums here and have never ...

BrrMcGrr · 06-15-2021

Yeah as I suspect it may be the Fraser Valley towers, not Metro Vancouver towers. Anywho thank you for confirming it's not, and I will keep and eye on this and reach out to mods if It continues for a day or two, so that they can flag possible issues....

BrrMcGrr · 06-14-2021

No I was not on a call, I was using Google maps when I noticed it. Phone has been fully powered off and powered on, and I have reset the access point within the phone. This was more of a let people know post and if it's still like this tomorrow I ca...

BrrMcGrr · 11-24-2017

@kav2001cYes i do agree that is an issue. but we also do not know how their back-end system works. it may show the whole conversation chain when they open it. if so that minigates the "double work-load" issue. Without knowing how it looks in the ba...

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No mobile data service notification

Fraser Valley, BC service down to H+ today

self service portal issues? forgot password not working?

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3month to 1month cycle transition problem

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