cancel
Showing results for 
Search instead for 
Did you mean: 

self service portal issues? forgot password not working?

BrrMcGrr
Great Citizen / Super Citoyen

i cannot log into my account. i tried to use the forgot password and it said it was emailing me but i have not recieved anything in my gmail (not spam folder ether) 

2 REPLIES 2


@BrrMcGrr wrote:

i cannot log into my account. i tried to use the forgot password and it said it was emailing me but i have not recieved anything in my gmail (not spam folder ether) 


Please go to https://widget.telus.tiia.ai/publicmobile/publicmobile.html and then type "forgot security question answer".

Need Help? Let's chat.