self service portal issues? forgot password not working?

[BrrMcGrr]

i cannot log into my account. i tried to use the forgot password and it said it was emailing me but i have not recieved anything in my gmail (not spam folder ether) 

[computergeek541 · Accepted solution]

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@BrrMcGrr wrote:

i cannot log into my account. i tried to use the forgot password and it said it was emailing me but i have not recieved anything in my gmail (not spam folder ether) 

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Please go to https://widget.telus.tiia.ai/publicmobile/publicmobile.html and then type "forgot security question answer".