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No mobile data service notification

BrrMcGrr
Great Citizen / Super Citoyen

I'm getting an alert of data temporary turned off by operator. Is there service issues or upgrades being done on the Fraser Valley towers?

5 REPLIES 5

JL9
Mayor / Maire

This has been happening to quite a few recently, are all of you out West? 

esjliv
Mayor / Maire

@BrrMcGrr @ksalsaberry 

Occasionally toggle into and out of airplane mode. Perhaps remove and reinsert your SIM.

 

https://istheservicedowncanada.com/status/telus/map

There are areas lighting up, hopefully it will not be too long.

darlicious
Mayor / Maire

@BrrMcGrr 

My data service is unaffected in Vancouver and so far there are no service outages being reported in the Fraser valley.

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #

SERVICE OUTAGE: https://www.telus.com/en/nt/outages?linktype=ge-footer

 

But I doubt they will post short lived outages or those they think they can resolve within few hours.

ksalsaberry
Great Neighbour / Super Voisin

I haven't been able to find any info that would answer why this is happening but I have the exact same issue with my phone right now. Nothing on my account says I am out and I can't find any updates that would show any problems with the networks.

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