03-31-2022 04:39 PM
I'm getting an alert of data temporary turned off by operator. Is there service issues or upgrades being done on the Fraser Valley towers?
03-31-2022 06:34 PM
This has been happening to quite a few recently, are all of you out West?
03-31-2022 04:57 PM
Occasionally toggle into and out of airplane mode. Perhaps remove and reinsert your SIM.
https://istheservicedowncanada.com/status/telus/map
There are areas lighting up, hopefully it will not be too long.
03-31-2022 04:55 PM
My data service is unaffected in Vancouver and so far there are no service outages being reported in the Fraser valley.
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #
03-31-2022 04:53 PM
SERVICE OUTAGE: https://www.telus.com/en/nt/outages?linktype=ge-footer
But I doubt they will post short lived outages or those they think they can resolve within few hours.
03-31-2022 04:40 PM
I haven't been able to find any info that would answer why this is happening but I have the exact same issue with my phone right now. Nothing on my account says I am out and I can't find any updates that would show any problems with the networks.