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Do not Receive incoming calls and messages

Syed-haider
Great Neighbour / Super Voisin

I donot Receive call and any messages my phone my call going to direct voice messages I tomuch tide slove my problem out going call work properly 4 days I have public mobile service I am not able to receive call and any messages 

2 REPLIES 2

eddieO
Mayor / Maire

@Syed-haider, did you try restarting your phone? Have you tried putting your old company's SIM card to see if the services are still working? If they are it means that the number porting did not go through properly and you will need the porting team to help fix

BKNS27
Mayor / Maire

@Syed-haider 

Best to reach out to a CS_Agent to investigate and help you get your service working.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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