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Dialling "Convenience" numbers #123 or *123 doesn't work

imothers
Great Neighbour / Super Voisin

Hi,

Occasionally I want to call in to a radio station or something similar using their "Pound" or "Star" number (like *690 or #690 for CBC in Vancouver).  I get a message saying the convenience numbers are not supported by Public Mobile.  Is it just me, or is it the network?  Is there anything I can do about it to get the number to work? 

 

Thanks, Ian M

3 REPLIES 3

All of these * / # code numbers are just "aliases" or shortcuts to real phone numbers. If it doesn't work, most of the time a few quick google searches will yield the real direct 10 digit number to call.

Anonymous
Not applicable

 @imothers : I had to get them to add the *5555 in BC for forest fire reporting back in 2018. It's not a given that and all of those codes will work. Are you willing to share which exact one you're trying or is the subject line it?

softech
Oracle
Oracle

I think it is provider related.

 

Here is a list of  numbers supported by Telus, which I assume supported by PM as well?

 

telus.com/en/qc/support/article/special-service-mobile-numbers

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