04-17-2021 08:16 PM - edited 01-06-2022 01:49 AM
Hi, unfortunately after taking my SIM Card out of my phone to clean the slot, I lost the SIM Card in the process, I know it's in my house somewhere but I think it's long gone by now.
Does anyone know what I should do next?
Thanks
Solved! Go to Solution.
04-17-2021 08:41 PM
trust me.. once you got your new SIM.. you old sim will come out.. life is like that. 🤣😂
Ohh @hTideGnow, this is so true........unfortunately! 😂
04-17-2021 08:31 PM
@hTideGnow wrote:@faizan1ahmed keep finding 🙂
If you give up. Get a new SIM from local Kiosk (do not get it from PM site, it takes 3 weeks for delivery)
Once you have the new SIM, start a ticket with Mod to swap SIM using this link:
https://urlshortner.tiia.ai/-H7DB-
(trust me.. once you got your new SIM.. you old sim will come out.. life is like that. 🤣😂)
I keep hearing people say it takes weeks to get a SIM card from PM, but I've ordered a few in the past few months and the longest it took for the SIM card to arrive to me in Alberta is 6 calendar days.
04-17-2021 08:23 PM
Thanks for the extremely quick reply! I will go ahead and do this.
Cheers!
04-17-2021 08:22 PM - edited 04-17-2021 08:22 PM
if you can't find it, you're going to need a new sim. Once you bought it, you'll need to contact moderator team to get it activated. Good luck finding the old one !!!
04-17-2021 08:20 PM - edited 04-17-2021 08:22 PM
@faizan1ahmed keep finding 🙂
If you give up. Get a new SIM from local Kiosk (do not get it from PM site, it takes 3 weeks for delivery)
Once you have the new SIM, start a ticket with Mod to swap SIM using this link:
https://urlshortner.tiia.ai/-H7DB-
(trust me.. once you got your new SIM.. you old sim will come out.. life is like that. 🤣😂)
04-17-2021 08:20 PM
@faizan1ahmed wrote:Hi, unfortunately after taking my SIM Card out of my phone to clean the slot, I lost the SIM Card in the process, I know it's in my house somewhere but I think it's long gone by now.
Does anyone know what I should do next?
Your choices are to continue to look for it or by a new SIM card. If you get a new SIM card from a retail store, make sure that they do not activate it. Doing that will result in you having two accounts. To attach the new SIM card to your acccount, you'l have to contact the moderators by going to https://widget.telus.tiia.ai/publicmobile/publicmobile.html and then typing "SIM card swap".