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krs99 · 07-01-2022

Hi,I want to change my cell phone number and wanted to find out what is involved and what the ramifications are.A few questions:1. Do I loose any of my current benefits? ie extra data, extra minutes, auto-payment benefit etc.2. Where on the website d...

krs99 · 04-17-2021

I'm again getting very intermittently "Emergeny calls only" and when I try to dial it comes up as "Not Registered on Network".This actually changes fron showing "Public Mobile" (ie connected) to "Emergency Calls only" from one minute to the next with...

krs99 · 03-19-2021

I bought a phone on 16 March 2021.Received an email with the shipping and billing address as well as the details of the phone I bought right away - that is all good, but no information yet when it was shipped, how it was shipped, tracking number or a...

krs99 · 12-02-2019

Got new Public Mobile number, not a ported one from another provider, outgoing calls are OK, I also see my new phone number in call display but incoming go straight to voicemail. Is there something I need to unblock in the account?

krs99 · 07-01-2022

Tried to change the number again but this time using Chrome instead of FireFox.Got a spinning circleto the left of the "Submit" button for a while - then the spinning circle just disappeared.No indication anywhere on the website that my number was ac...

krs99 · 07-01-2022

Thanks everyone for the quick replies.I just tried to change the number, selected a new one from the group of numbers presented and got a "Phone number change failed"Does my ell phone have to be off to make that change?

krs99 · 04-16-2022

Thanks -found it eventually with your help:@softech - I had to laugh when I read "We are just customers here"Yes - but without "customers" this company would not exist.It's not as if there is no competition. I'm actually thinkung of just forgetting a...

krs99 · 04-16-2022

I hit "cancel" instead of "Reply"I see this website has "auto-save" but how do I retrieve the auto-saved message?

krs99 · 04-16-2022

Updating credit card information, ie a new expiry ate which is very common, is an on-going issue on the PM webpage.When going to the "Payment" option, one gets to:Manage my card - Update or remove my Credit or Visa debit cardIt clearly says "update",...

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What is involved to change my ell number?

Intermittent Emergeny calls only - "Not Registered on Network"

Shipping information on phone purchase?

Got new number, outgoing calls are OK but incoming go straight to voicemail

Re: What is involved to change my ell number?

Re: What is involved to change my ell number?

Re: Account suspended due to expired credit card

Re: Account suspended due to expired credit card

Re: Account suspended due to expired credit card