I haven't been applied new promotion?

[yuka]

I contracted $40 plan today.
This is new promotion plan that is applied $10 discounts.

When I saw my Public Mobile account, it said that $40 per 30 days in my account status.
I haven't been applied $10 discounts?

[AE_Collector]

AND, the amount it shows as required for your next renewal is only showing the cost of your plan. It doesn't drop as you acrue more credits through the month. At renewal time your credits will be applied to your renewal dropping the amount charged to your credit card. Even if you choose a different plan at renewal this indicator doesn't get updated to reflect that change.

AE_Collector

[gblackma]

Thanks for choosing my response as the solution @yuka . Glad that we could help you . Have a great week. 

[gblackma · Accepted solution]

@yuka You will receive the first $10 within 30 days in my account and it will be applied in months 2 to 9. Providing you don't switch plans and your account is in good standing for the promotions length. 

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@yuka wrote:

I contracted $40 plan today.
This is new promotion plan that is applied $10 discounts.

When I saw my Public Mobile account, it said that $40 per 30 days in my account status.
I haven't been applied $10 discounts?

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