Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi All, Heading down to the states for work. Will need data to run an App + check e-mails etc. Does it make sense to get the Add on Talk & Text bundle and then the 1G data separately? Can you do that? Add mutliple add ons for the US? Thanks!
If only I was so lucky!! I received my SIM card 5 days ago, bought the $43 voucher and a new cell but had nothing but problems ever since it took my sim number and money, apparently gave me my new cell number and all and as if now I am still unable...
My phone has been stolen, I would like to know what i can do?
I’m thinking of purchasing this unlocked Motorola Moto E5 Play. Willmyphonework.net doesn’t list this model. Can anybody definately confirm if it will work on PM before I order it? Thanks in advance
Can’t pin point so could be right but my usage is saying I’ve used just shy of 6gb in one week when my phone says I’ve used 13.7 since December 26 so I find it hard to believe I’ve used 6gb in a week.
Hi everybody: So I was in the process of setting up a new account for my wife and put in a new pm sim. I was starting at the activation page entering all the info with no problems. Then chose a new number (which I didn't write down) and picked my pl...
Just joined Public Mobile from Telus. I know they're joined at the hip, but impressed that everything was up and running within 10 minutes! Think I'm going to like all the better features at a more cost-effective plan.
Hi there I would like to port my old number from Koodo over but not having any luck doing so how can this be done
I’m trying to transfer my daughters number from our family plan w Bell. I fill out the first form with SIM then go to transfer phone number / check eligibility. I put in the bell account number, active number and name and then “check eligibility” an...
Hi, I just signed with Public on Feb 3, 2019 with the promotion of free sim card and 2nd month free. My first month payment will be ended today but why do I not see my 2nd free month on my payment history? Thanks!
Hello all.I just signed up right now to get the 6 month 10.00 off promo before it ends at midnight tonight. I just wanted to Thank everyone who responded to my questions and concerns about switching and coming aboard with Public Mobile it was apprec...
Hi I just wanted to clarify one person here advised he moved from another provider and selected a new number to ensure he have no glitches and try the number number as a new customer then maybe port his old number if all goes well as a new customer t...
Hello, My friend is moving out of province and will not be taking her TELUS home phone number with her. I would like to port her number to my PM account. Can I use "Transfer a wireless or wireline number from another provider" with her information an...
Hey guys. Does the "10$ off" promo end on 3rd March 11:59PM or on 4th March 11:59PM ?? Thanks.
For current customers on a plan paying less than $30 every 30 days, offer them a $10 credit for six months when the following three requirements are met: 1. They switch to a $30 (or greater) plan.2. Set-up (turn On) autopay.3. Plan stays at the $30 (...
Just wondering ussally how long does it take to get a reply when trying to transfer a number
One payment $39.92. Second Payment is $40 From Acct. Then I have Text Massage I have $65 Credit Please Anyone can help me Thanks Kulvinder
I just purchased the long distance add-on solely to call New Zealand, tried multiple time only to search the forum to find out there is a limitation to 18 countries. Fair enough but whats not fair is that it isnt made clear on the add on page for cur...
I just bought a Sim card at my local Walmart, and the sales person refused to sell my just the Sim card and needed me to activate with him. As a result, I was unable to put in a referral number, and missed out on the referral rewards. I wanted to ac...
I was a PM customer, then took the Koodoo offer and ported over.I'm now setting up a new line under PM, registered everything under my email, however it gave "generic error" with "oh no! something went wrong, don't worry just log out and log in".When...
I cant log into my account nor do I remember my security questions how can I log in so I can change my payment information
Just purchased SIM and signed in. Data is not working! Used the Android ASN as there was not a custom ASN for Poloroid A600. Plan had 500GB + 500GB for Autopay)Please Help!
I'm having difficulty wit my calling can only make out going calls and not receiveing any texts
I did the same thing? Would like to know how to cancel the SIM card?
Hi all, Just thought I'd share with you some knowledge I've gained from using dual SIM phone for the past 8 years. 1. Dual SIM slot data support: most newer phones (2 year or newer?) can support data 3G/4G/LTE on both sim slots. However, some older p...
I just opened a new account ( $40 /month for unlimited talk , text an 5 gig of data . I was billed $45 and didn’t get the $10 off ? How do I get this fixed?
Hi all,We just signed up for a 50/50 $10 plan. My wife made a couple of test calls to see if the service was working. The calls connected, the number displayed correctly and everything seems fine. I failed to mention that both parties did not answer ...
Hi there, I just activated a new sim card at Walmart. I transfered my number from Rogers. The current promo says $10 savings per month for 6 months but I don't see this promo applied to my account. I signed up for the $40/month, 4.5gb BYOD plan. Than...
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