Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
merged
I’m just new to public mobile. So far I’m really happy with it. My plan is just the 25$ a month plan. I just signed up April 11th. I just decided to change my plan to the $40 a month plan so I did that on line. It already charged my credit card $29.4...
Hey, Starting a few days ago I have been receiving high volumes of random calls saying that I called them previously. Does anyone know why that is? Could my number possibly been hacked in some way? Hope to hear back soon, thanks.
I have an iPhone X and for some reason I cannot send MMS but I am able to receive. Just cant send. Anyone know what could be wrong? or can direct me how to fix this? I did change the APN as directed on the set up. But I dont see anywhere to change th...
Hi I’m new transferred my number worked first day fine now will not allow incoming calls
I been wondering this for some time now. For a long time when I was getting near the end of my data it would text me that I was 75% and 95% used. Recently I haven’t gotten those texts (just for data usage I get other texts from public mobile) and I’m...
It won’t let me activate my freedom mobile SIM card I’m in Canada windsor
Anyone else receive a text message from Public stating "if you need more data, here's an offer just fo ryou: 3GB incl. AutoPay bonus + unlim. talk & text for $35+tax/mo I don't see any way to upgrade to this from the plan packages, I replied like th...
I am already a Public Mobile customer & was registered some time ago at one of your stores.Help!
I justbought a vouvher for twebty bucks torestart myphone, i have til may 30.....wont work, WHY?
My credit card provider needs an instruction from Public Mobile showing "recurring debit" for monthly payment for my cell phone. How can I pass this message to Public Mobile?
I am trying to get my previous bills prior to 6 months but under self serve it only lets me go back to september 2019. Can someone help please?
I'm enabling plan change to be effective from next renewal date. I still happen to have unused data and int'l minutes from Holiday Giveaway, and I don't want to lose them due to plan upgrade. Kindly advise. Also, what is this 'New Promotions -> Promo...
I recently created a new order for a SIM card to get started, and Shopify (I believe) had a tool that filled out my information. Unfortunately, I had the wrong shipping address filled in, which auto-filled. Now it's being shipped to the wrong (and no...
help,
How do I unlock my phone. I want a company that I can speak to humans with. I had my own phone that was bought new.
Yesterday, after using the same credit card for a year, it suddenly “ couldn’t be verified “ Service was cut with no warning, used a back up card, but want to use my main card for public payments. (All information was entered correctly and called cre...
Hey everyone, So, I've got a Nokia 2.1 (TA-1093) and been using that TextNow service for ages, but recently, got a Public mobile SIM- confirmed compatibility check before purchase and for some reason can't make phone calls from the call app.Texts, D...
Wasnt sure where else to ask this. Is there any way to get voicemail to stop announcing the full phone number before letting you hear the voicemail message? My previous carrier only stated the time, you heard the message, then one of the options afte...
this time around, i ended up paying the remaining balance due (i had 15 of credits, 10 referral, 2 autopay, and 3ish that I used cash back credits for from a different card) ... but I do have $2 rewards from community from.... i cant quite remember w...
I activated a new phone number for a friend. During the activation step, after I filled the payment and clicked next, I had to wait a few minutes and then I got a message on the screen saying that something went wrong. When I tried starting the proce...
Hi All,I’m not a frequent poster on here, but I came across something which I think is worth sharing with the community. I have an app called Ampli, which is a cash back app affiliated with RBC and recently saw that Public Mobile is now one of the ca...
The search bar is at the top of the page but why do most of the community not use it? It actually works really well if you searched "my sim doesn't work?" You can find many, countless posts. Not that we cant ask questions but thought it was funny tha...
Hi everyone. my friend has a Alcatel go flip 4044v. With virgin right now. Looking to switch an I couldn’t model I. Public mobile list all they had was a one touch from Alcatel would a sim work and is there a different type I need to buy. thanks don....
Why am I receiving a message about my registered card for autopay expiring?
Sim card keeps saying invalid. What the heck.
https://www.koho.ca/ Vouchers offer an alternative payment option for those who cannot qualify for a credit card but miss out on the autopay reward and the peace of mind knowing that if they don't top up their balance before renewal that autopay wil...
I just joined PM and I got charged my full plan amount. The auto pay of $2 didn't come off first bill. Does it not apply to the first bill?
My credit card was charged but no confirmation. Will the SIM card be shipped?
