Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I would like to change my home city without changing my phone number, allowing local numbers to call me without a long distance charge. Is this possible?
What is the best deal I can get on pm I am getting so tired of running out of data I am thinking about switching to another carrier
I am in the process of switching to Koodo to take advantage of an offer sent by PM however I have not received the new SIM card and my PM bill is due on September 3rd. If this gets paid, will I get reimbursed if my PM account gets cancelled only a fe...
I’ve had people say that other phone network sales people claim even in major cities like Vancouver that pm may not have as good and reliable coverage as it’s two big sistersis this just sour grapes from salespeople who are trying to dissuade pm purc...
Hello, I recently just accepted one of the offers that was being texted to me and I forgot to cancel my autopay ebfore porting over. I can't log back into my account to fix this. Is there any solution or any moderator that could help? Thank you.
I just switched yesterday and my phone now needs a sim network code to be able to use my phone at all I've tried emailing the support group with no replys has anyone else ever had this problem?
I bought and activated my SIM at London Drugs and tried to transfer number in from Chatr. I didn't have my Chatr PIN with me in store but the set up seemed to have gone through. Got a text from Public: "to complete your request to move to Public, p...
I went through the registration process on September 1 @12:30 PM, and all was going well up until the final submission. Upon sumission, I got the message: - Sorry, your account activation request has failed. Please visit our online community at href=...
Does anyone would like to send me a Koodo reference link? please! I need it as soon as possible. Thank you so much.
@CS_Agent I cannot log in ( error message - log in disabled), nor can i send/receive text messages or phone calls
I just joined Public Mobile and picked a new number in my area. I noticed that the area code I was offered is different from the usual ones. (I am in Alberta so usually 403 or 587, but I was offered 825.) I did a search and learned that 825 is yet an...
im so mad right now i pay you for service and it is 4 days and i still cant get calls coming in i want my money back i will not tell ppl to use you i will tell them to stay far away grr fix this now i shouldnt have to get a **bleep**ing run around to...
I travel lots to Central America is there a roaming plan for Central America?
Hey, I changed my plan recently for my next term payment, and topped up with the amount needed for the new plan. However, my account still says I'm not activated, despite the payment history even showing that the plan had been paid for. Need some hel...
On my public mobile number i need to change my plan can someone change it asap for me i have a blanace but the plan is not changing pleasefix this asap
HI.I am going to purchase a Polaroid A300 flip. I do not use cell phone much but want one in case of emergency. Your minimum plan would be enough for me.However, If I pay for a year in advance would I be able to retain the phone number that you give ...
i purchased 2 payment vouchers at shoppers drug mart none of which work. my acc was deactivated . i have tried both selfserve &611 and nothing works. i have until november before i can lose my phone number, what seems to the issue?
I have the same problem with UMIDIGI Z2. It seems that this is a problem on any Andoid 8.1 phone because the APN settings are not editable and the carrier is providing only the sp.telus.com APN which is an incorrect one for Public Mobile.
So I've been having trouble with my refer a friend credit and I have been messaging a Mod about for over 6 months. I was wondering if it would be possible to keep all the sent and received messages on one page, so I don't have to constantly click a n...
Hi guysi have 10 $ plan with 10 min remaining out of 50, so i decided to charge with 200 min addon, but if my bill date is tomorrow, then, which minutes will be used first, the addon mins or my monthly plan 50 mins?
I have an iphone 6 that was set up and working with the PublicMobile sim card. It was unlocked. It had previously been a work phone so the employer asked for it to be returned to ensure it was wiped of any information related to the employer. Althoug...
I am looking at getting the plan that is $40 that included- 3G network- 4.5 G of Data- Unlimited Talk Canada-wide- Unlimited International Text and Picture Messaging- Voicemail & Call DisplayI ordered a sim card today (Friday, Aug 31st), and I just w...
Hello, can a mod help me out. I signed up at Walmart on Monday and as Friday still no referral credit. The $25 ahowed up the next day. I seen the guy put it in during the activation and still nothing is showing in my account. He was having a real har...
Hi, I get these offers through text, but had a few questions.1. If I join koodo via that plan is it now a post paid account? Koodo website asks for credit card information to continue2. Do they run a credit check if you choose to take there koodo off...
I’ve just started useing public and never been able to sign in my account is locked out. Not a good first impression trying to get this changed the place I purchased my public filled in information and just gave it to me. How do I reset everything to...
Hi, I have registered two mobile numbers under the same user ID but when I log in to my account I only see one number. How do I contact coustomer support to add the credentials of my other number.
I have been sending PMs to the moderators since Monday but no one has responded. Is there another way to be able to sort out my problem? Thank you.
Quick question... Signed up at wal-mart todat. When can I login? Also, when I insert my sim into my iphone the phone goes into activation mode and I get errors. The guy at wal-mart seemed to move very fast and said everything else can be done at ho...
I have an iphone and I was just wondering if there is anyway to get your phone to answer a call by using your voice. I ask because I have on call job and sometimes I'm halfway across the house when I get a call from work.
Hi, I am looking for assistance about my account payments. I signed up with Public Mobile a few days ago, and everything seemed in order, the guy set up autopay in Walmart. Me and my wife both signed up for a 25$ calling / texting plan. I have check...
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