Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My wife and I recently switched to Public Mobile. My account has been fine, but she has been unable to receive texts from most people. She can send texts and make calls no problem. It seems like she can only receive texts from other people with Publi...
I ordered a sim online to port my Rogers number over. When I received the sim I ported my number from Rogers to public mobile. The phone number was ported and working. About a day later, I was contacted by someone at public mobile who left a voicema...
So a while back I wanted to set up an account. I partially did it, and then decided I wanted to unlock my phone first, so I left the set up process. Right now I would like to sign up with Public Mobile. When I put in my phone number so I can get m...
I bought the SIM, activated it, ported a number over BUT I don't have a cell phone yet. Can I SET UP a voice mail password without a cell phone well I'm still shopping around for one. There was a huge savings to port the number over quickly from Bel...
Hi I changed my payment yesterday from $50.00 to a $30.00 so because am doing pay as you go I did it in store and I did a mistake of paying for data so now I cannot make calls or receive so I need help please
I sent for and received a new sim card from Public Mobile. I am leaving a carrier so requested that they unlock my phone. They have sent me instructions that include inserting a sim card from another carrier into my phone as part of the unlock proc...
How to cancel my account and open new,nobody from PM are able to help me,they should hire some people who understand computers,I try with them one week ,have to look for another provider,I just cannot open account,because I did not use a years and fo...
I would like to know if there is an add on plan that I could use to call Canada while in Aruba.
1. 216 98082. 216 28893. 216 91164. 216 87185. 216 8973 Any suggestions
Hi If I sign up on the 2nd does my account go from March 2nd to April 2nd for 30 days. Just wondered if pro rated Thanks
I know that xiaomi phones give the user a lot of control over apps, such as which apps can access wifi or data (which I found very handy). Are there any other brands that give users a good amount of control over the phone and its apps? thanks
Of course i picked a 30 dollar plan, wondering where the credit is?
I bought a $60 prepaid voucher a couple days prior to my due date I folded it up and put it into my wallet now that it’s my due date I pulled it out and the first four numbers I rubbed off of the verification code how can I fix it
I’ve been with public mobile for over 2 years. My data plan had always been LTE but last month after I purchased an add-on data, the plan changed to 3G even after the 1G of add-on data have been used up.How can I get LTE back?
Hello Community:I need your advice on cellphones that will run on Public Mobile network. My budget is $200. I don't mind using good quality used phones/refurbished phones. I am looking for: OS: Android 7+RAM: 2GBROM: 16GBRear Camera: 8+ Any suggestio...
Is there a charge if someone from the states calls you on your cell while you are in Canada?
I just got a new SIM card and the PIN I chose for it doesn't work for some reason.
New plan signed up last night. Long distance from one province to another is not working even though it’s part of my plan. Need my for work. Please help
My sim card died, and there seems no way to contact PublicMobile.ca to cancel service to 403-xxx-xxxx. It seems my email was never set up with them. No working sim, and no email means I can't contact their billing department. I got a new cell pl...
hello, i am with public mobile and on my phone it used to say public mobile, but now it shows telus, im not sure what to do.
I have referred friend in December , this same day receive message from P/M; thanks for referral, since then I'm receiving $1 credit but not promised $25 bonus
@Moderator_Team just came back from store and realized the rep place my new activated sim card on the wrong plan, can you correct it? thanks
I'm trying to port my Rogers cellphone number to PM. I checked the Eligibility, which brought up the porting information boxes. I completed all the boxes, ticked the authorized box and hit submit. After 'thinking' for about htree minutes, nothing hap...
Hello, my bill last month was $25.99 and now for some reason it's $32.77 this month. I am unsure why it increased suddenly and was wondering if I could get some clarification. Thanks
Hello Fellow PM people, Are there any savings on 90 days plan? When I did the math it seems it's more expensive. 30 days plan. $40 for 5GB on 3G90 days plan: $135 for 15GB on 3G ($45/month). Why would I want to pay more to get the 90 days plan?
If PC Mobile can offer this (see image below) I’m sure Public Mobile could also easily add in a $15 plan too. ...since they already offer 10,__,20,25,30,35,40,45,50 plans.
So I've sent a message to the moderator team but I'm also posting here to see if anyone else has had this issue. I understand the pin gets blocked if you have too many failed attempts, but this is the message I got on first startup with the PM card i...
On March 1st, I purchased the following Add-On Plan - you can see this item under the transaction history:US Roaming - Talk Text (10-day) / Itinérance aux É.-U. - Appels + textos (10-jours) However, as of March 2nd, the plan is still not active. I ch...
I tried yesterday to get help with this. have a new SIM and I'd like to make it a second SIM in my phone to use it for just data. having it in my phone causes all kinds of wierd issues, but im thinking once it is activated the other issues might go a...
We have the phone working/text but no data.. Purchased the 30 plan with 500mb with auto top up which included another 500mb.. Would also like to port in his telus number once we have acces to his acct..
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