Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
17/02/2020 1:33Outgoing Call17/02/2020 12:20Outgoing Textas above sample, I can't be told it's pm or am, and what timezone is.It should show the time which the timezone I am in. Please
I have purchased 1gz of US data the day I got to the usa but have not been able to use it. Is there something I have to do to turn it on. I thought it would automatically work. This is the third day here and so far nothing. I have also purchased th...
I can't make and receive call recently. message is fine
I have a $15 per 30-day plan but my calls and data didn't restart a new cycle after a month? How is that possible? It should restart to 0 again after 30 days right? What should I do?
Telephone compatibility Samsung Galaxy A50, SUBMODEL SM-A505W ? Is this telephone compatible to Public Network? I bought it yesterday...and want to buy a SIM card for PUBLIC...
I just read this article: https://ca.finance.yahoo.com/news/telus-plans-with-true-north-affordability-badge-meets-liberal-governments-25-per-cent-target-scotiabank-analyst-201323696.html It says some Telus plans prices are being reduced 25% in accor...
I work in the US and live in Canada, and I have a secondary line I use for a specific purpose which is on Public Mobile. I travel back and forth between US and Canada on a daily basis. I do not want to purchase roaming travel packs for this device an...
Hello, my name is Yeqiang Qin. My phone umber is **********. I am on autopay plan every month. But why monthly payment did not get autopaid? I am so confused, Can you help?
I recharged my line yesterday, with $50 and I've not been able make or recieve calls.
This is more of a guide on how to do it. You put your make and model phone in your reply and say how its done. To start:On my Umidigi F1 to take a screenshot, simultaneously press and hold down the power on/off and the volume down button.
I'm an online word where lot of websites are offering a "Two-Step Verification (2SV)" method for increased security on the user personal account, I'm surprised to see that PM Self Serve login is still just a simple password to access your account and...
I have referred 2 friends to Public mobile. I got their $1 off each from my bill which is deducted today. but I didn't get one time $10 credit to my account for any referral. forum says it takes 24 hours max to credit from the day I referred them but...
Hi there,I have a question: So, I first joined Public Moble in Aug, 2018. I have been a loyal customer ever since. Now my question is- shouldn't I be getting $2 off for my loyalty rewards for the 2 years with Public ? (As per policy)As of ...
My sons phone will no longer receive service says it needs PUK number I don't know what to do it's been like this for the past two weeks and it's really causing the problem
SpoilerSMS is on. SMS is on.
Hello, I need to cancel a port request I made.There was a port request block on the other providers end and I decided to take a new number with PM instead. BUT I cannnot cancel my old account with Rogers until the port request is cancelled. HELP!
Hi my phone was stolen with public sim in it on 13 Feb 2020 and I report local RCMP (canadian police) on 15 Feb 2020. i know imei number and what else i need to do now? can i get back my old sim number( i order new public sim on 14 Feb 2020). how can...
Bonjour, je n'arrive pas à activer ma carte sim. Mon numéro de téléphone peut se transférer mais quand j'arrive à l'étape de paiement, ça ne fonctionne pas. On me dit que j'ai un problème avec ma carte de crédit, mais quand j'appelle ma compagnie de...
Hi, I got charged twice for the 500 minutes add on(10$ + tax istead of 5$ +tax). I've raised a ticket and a Moderator said they would revert within 48 hours. My concern is I need that 500 minutes by latest tomorrow added to my account and as of now ...
Please help! My whole family joined Public Mobile in December and we are loving it! Unfortunately, my daughter, who has the same phone as me, a samsung S7, has lost data. It was working fine, and then just decided to drop her. She has not used all ...
My iphone says sim card that you currently have installed in this iphone is from a carrier that is not supported do i contact apple with this? I have owned this phone for a few years
Do you know how to logout my phone number? because I am coming back to China. Thanks.
Travelling in USA and had purchased a US roaming plan with cell and texting. ($15 addon). My cell is working so I can make and receive calls but I am not able to receive texts from almost everyone I have texted. Notice almost everyone.....I am rec...
I used my limited data and needed extra so I added $30 to my account but are unable to use it for data. Please help
Hey guys, I changed internet providers and need to change my username (email address) but I don't see anywhere to do this, any ideas? thanks
Hello, I've repeatedly tried for autopay registration but the problem persist. Seems like some problem with credit card payment. I have tried with service provider as well as myself. Card details are correct. Unable to Process TransactionSorry, your ...
I activated my SIM card online a few weeks ago, and just received an email from Public Mobile encouraging me to set up Self Serve. Since I activated online, am I not automatically set up for Self Serve?
Hi, my wife has a public mobile service, but she didn`t use it often. I would like to switch my fido service to her public mobile service, and keep my fido phone number. Is it ok ThanksDexin
With all the debate over the Discussion category I'm interested in how to define a legitimate discussion that deserves to be on the community landing page and eligible for merit that counts toward community rewards. This is what public mobile define...
I had that problem, which gave me lots of grief (I bought a nice unlocked phone that didn't worked on my network provider, so I had to return it to an online store ...)So, I started searching until I found this sitehttps://www.kimovil.com/en/frequenc...
