Clarification on domestic (within) Canada long distance

[f95476]

Good Morning,

I have received my SIM card and expect to receive my new, Public Mobile compatible, phone today or tomorrow (Friday).  I am considering the $35/month plan with unlimited talk and text within Canada.  Also, because of extended family in the UK, I am considering buy the $15 add on for 400 minutes of international long distance.  My questions are:

1.  For the unlimited talk and text within Canada:  Can I call anywhere in Canada without incurring long distance charges?  Can I receive calls from  anywhere in Canada without incurring long distance charges? If not, how do I monitor remaining minutes in long distance add on?

2.  For the international long distance minutes add on:  How do I monitor the usage of the time used / time remaining?

Thank you,

Dan

[gblackma]

Welcome to PM  @f95476 to add to what was said. It's a 30 day cycle. If you have WiFi, you can add the voip app Textnow and use it to call England, currently its free. 

Here's 4 articles on activation and porting and the Refer a friend reward  if you need them:

1. What you require to activate https://www.publicmobile.ca/en/bc/get-help/articles/what-you-need-to-activate
2.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
3.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
4. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward

[zblackma]

Welcome to Public Mobile @f95476  you have both unlimited free incoming and outgoing calls Canada wide under the $35 plan, no long distance charges.  You can monitor your 400 minute add on via the overview page of your self service account. It shows you the minutes used up. 

[computergeek541 · Accepted solution]

1. Calls are unlimited to Canadian numbers while you are in Canada on this plan.  You can receive calls while you're in Canada from people calling from anywhere.

2. The 400 minute add-on can be purchased again if you need more minutes. You can see how many minutes are remaining by logging into your account at selfserve.publicmobile.ca . This add-on can only be used to make calls while you are in Canada.