Activated SIM - still unable to receive calls

[ABCS]

I activated my SIM card online about 12hrs+ ago. I still cannot receive calls on my cell. I transferred my number over from SpeakOut. I probably didn't enter the right SpeakOut account or PIN, so who do I follow up with? Thanks.

[geopublic]

@ABCS  Porting a number from Speakout requires the correct PIN or IMEI as they don't use Account numbers.

Click the ? Type mod and provide the correct info so that PM can resubmit the port request with the correct info.

[RossN]

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@ABCS wrote:

I activated my SIM card online about 12hrs+ ago. I still cannot receive calls on my cell. I transferred my number over from SpeakOut. I probably didn't enter the right SpeakOut account or PIN, so who do I follow up with? Thanks.

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@ABCS you can contact a moderator click on ? Bottom right corner ask Simon to speak to a human this will generate a ticket to contact a moderator response time is 2 to 48 hours check envelope top right corner for response

[gblackma]

@ABCS here's a link to what @popping posted on porting from speakout. What is needed to complete the port https://productioncommunity.publicmobile.ca/t5/Getting-Started/Porting-number-from-Speakout-Apply-al... . Welcome to PM.  Stay safe. 

[kselmak]

Contact moderators https://publicmobile.ca.ada.support/chat/ 

Ask for hunger transfer and give all the information again

Watch for new private message (upper right corner)