Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello!I just activated my SIM card but was not given the option of a local number in Kamloops, where I live.Is there any way around this so that anyone calling me from Kamloops does not have to pay long distance?Many thanks in advance!nmora
Hello, Im having trouble trying to retrieve my old number back when my phone was lost about 4 months ago. I cannot log into the account to do my self serve because that account has a new number and I want to keep it that way. I bought a new sim card...
HelloMy boyfriend texted me a picture. In the last 5 hours, I have received 40 texts with the picture in it. It’s annoying...I shut off my phone and restarted it. My boyfriend did the same.The phone has the last update.I can block his phone number, ...
Hi I was able to change 8t my password for self-service but still unable to login. Please help me
I just got a Samsung s9 and my phone fails to consistently send text messages. Sometimes it sends right away, sometimes it takes a couple minutes, sometimes it can take up to 15 minutes, all while the network shows strong bars. At first I thought it ...
Hi,I am new to Public Mobile. It seems that everyone is welcoming and helping. I like this community.I have something to share with you. I activated my sim yesterday and I selected a plan and started receiving calls. I setup an order to change the pl...
Hey, silly question... I get the LTE vs 3G but... I have a LTE plan that is 10 GB shared for 3 months (I pay about $160 for 3 months) I see the 3G plans are currently 9 GB a month for 3G (plan is $50 for 1 month) Can you confirm that is correct? ......
I had an issue with the whole "zip code does not match billing address". After trying 3 times to buy the SIM, I finally got it to work, and i got a confirmation email and everything. The first 2 times I was charged for the SIM card even though it did...
My account was suspended because I deactivated my credit card.However, I did make a manual payment but my account is still suspended, cannot do anything with it.
Help. Cant buy SIM card. Say that my ZIP does not match shipping address...But it DOES!
I wanted to add data to my plan. Will it take effect immediately? If I want to remove it later, can I do that as well?
Currently works fine on Rogers network. I ONLY use it for sending/receiving texts and the occasional phone call, NOT sending/using data. The phone works on 2G/3G but not LTE. So my question is will it work as I've explained here (i.e. a basic phone)...
@Mod need help porting number from koodo
Hey everyone, I just signed up with Public Mobile with two accounts. The first SIM card activated without problems. The second SIM card however shows "Emergency Call Only" and the line that the previous service that the number was ported in from is...
how in the world do i change my credit card information?? all i see is a remove auto pay but i want to update my CC . Don't Public mobile want me to pay them correctly?? My CC expired and need to update new one.
How do I use my rewards,Theres more then enough in there for my next payment, why cant I use it??
Hello,I am trying to change my email address that I use for communication as well as for self serve but can't seem to find any option in self serve to do the same..
When I turn my phone on the warning symbol comes up and then the phone goes off againSpoilertt
Hello everyone. I am new to public mobile. I've received email promo on May 13th regarding free1 month for $25 plan or more. I've activated the new SIM card on May 14th & sign up using the same email address with $25 plan. Today, I just see on my c...
I want to activate my LG-C441 flip phone. But not sure if it’s compatible
How do I add a new credit card to my account?
I also forgot my security question
I got the same problem and I waited a few days now and still no 10 for him and no one 20 for me. Just 1 dollar credit so indeed I used the right code when I set it all up for him.
I can make a call. But I have no data access. I still have a lot of data left this month: 1GB Promo 0 / 1024 MB4.5GB at 3G Speed563.822 / 4608 MB
https://mobilesyrup.com/2020/05/17/telus-koodo-launch-call-control-feature-combat-spam-calls/Who knows, it may trickle down here. Personally I think it's overkill, but it may be beneficial to others. Stay safe.
hi there so i had 3 plans ( me and my 2 children) running on my card that expired . therefore i was only able to reset my plan and i need assistance in reseting their each individuals plans please. do i need to create an account for both of them an...
How can I unlock my " puked" simm card? Please help
Hey, The data on my Note 10 is not working. I am able to place calls and my APN settings seem correct, I have updated them a couple of times. There is a lot of data available on my account (on 3g speeds). I have attached my APN settings.
Hey guys! just became a great citizen with 35 posts apparently. Wonder how I came to this point?
