[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Resolved! Phone number not in service
My wife and I just signed up for PM and we can make outgoing calls but if anyone calls they get "this number is not in servicd" we transferred out numbers from a calling APP when we made the accounts and we can send and receive texts inside Canada bu...
Resolved! Frustrated with Account set up
Hi:I set up my account and then my community account. When I went from there I was asked for my ID (Email ) and PW. Now it tells me they can't find it. What do I do???????Thanks
Resolved! Problem sending some texts
Over the last few hours if I send a text to some one some get through and some don't. If I text a person with an iPhone it does not go through. If I text someone on Android it is not an issue. I'm on Android. Anyone else having this issue ?
Resolved! Missing Rewards $, on this months bill
I made 3 referrals & was texted that $3, would be applied to my account this month. But I only had my $2 auto-pay. I think I should have had , a total of $5, deducted. I’ve tried multiple times to create a ticket, without success. A bit disappointed...
Charges
hey Moderator,Please look into my account to check why I'm overcharged
Activation failed
I input everything including name, address, old phone number, credit card then hit ACTIVATE button. After 3 minutes circulating, It said Activation failed, but don't panic, please click Retry. So I retried, I had to start it all over and then it said...
Resolved! How to get a puk code..
Sim locked ... need puk code.. this Carrie has no contact.. very frustrated
Resolved! Payment incorrect
I referral some people, but credit card payment didn't deduct the monthly payment
Sim card activated but service not working
Hello, I activated my sim card yesterday as a new number and it is still not active. I am using it on an iPhone 3. How long does it typically take for a new activated number to start working? Any help here would be appreciated. Thank youS
Resolved! New Flash sale
Hi my question is if I follow all the rules and get my next 30 days free, when I activate and sign up for autopay as I understand it I will get 4 dollars added to my account I believe? so does that carry over or will it be applied to that second cycl...
Resolved! Porting is disabled on my Self Service Account
activated my public sim yesterday but i can not transfer the old number to public via self service. that function is disabled on the page. What is the next step i need to do? Thanks
Resolved! I need to speak to a mod
I need to speak to someone who can change my email or password. Kinda redundant that there isn't a contact phone number and I have to wait hours for a response.
Resolved! How to keep my actual phone number when moving to public mobile?
Hi room ! I am planning to move from Lucky Mobile to Public Mobile and I would like to know if this can be done easily online and what information should I get from Lucky Mobile.Thank you very much. I forgot to say that I have only one cell number. ...
Data not working with LG-K210
I recently got the talk/text/2GB plan for my LG-K210. I can talk and text on it, but the data won't work. If this website is correct (https://lg-firmwares.com/lg-k210-firmwares/), then my phone should work with some of Public Mobile's bands. Here is ...
Resolved! Domestic text included??
Do $15 and $25 plans include unlimited domestic texts?? The website said unlimited international texts only for these two plans.. Thanks.
Resolved! Having some problems with the service might be to do with the smoke in Metro Vancouver
Having some problems with the service might be to do with the smoke in Metro Vancouver. Me and my wife’s phones have disconnected from data And couldn’t make calls we’re not too sure if it’s due to the smoke outside or iOS 14 update
Resolved! list of referred friends
hello, where can i find all the friends i referred? i heard i can see the list of the last 4 digits of their numbers.
Referral Code Changed
I've had my plan for a couple of weeks and I've been sharing my referral code with friends. Today, I noticed my referral code changed! Does that happen often? Will I still get credit for my friends who used my original referral code? The two codes...
Sim card SALE - Canadian Cell Supplies
Whoever needs sim cards for future accounts or referrals they are $1.99 right now down from $2.99. I just ordered a few. EDIT - I as well as many others on here have ordered from them previously. They're Legit!
No network
I bought a sim card from retailer and he told me to activate it my self and I did but no network it's not working.
Resolved! Sutible flash sale?
My friend activated new plan today, but she didn't know about flash sale.After activating plan, she submitted her e-mail address. Can she get her next 30days for $0??
Resolved! Service not working
Has anyone been having service issues? I haven’t had service all day and I’ve been everywhere and nothing anywhere! Can anyone help me please?
Resolved! Reactivate account
My account is temporarily deactivated due to credit card change. Im unable to pay over the phone because I forgot my pin
