Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi Guys, I have only a German credit card and cannot pay my bills with that online. I'm pretty sure thats because the "province" field I have to fill out, we don't really have this in germany. I'm wondering if there are other solutions for this, my c...
Hello, I'm travelling in the US and was able to log into my PM account online and access the add-ons area as I usually do. When I chose a US talk add-on, the purchase seemed to occur regularly, but then I noticed that instead of $15 it pulled $115! I...
So if I set up my sim with a phone and later I get another phone can I just transfer the sim or would I have to follow the instructions as if it was a new sim?
Am i able to pay my account with a reloadable prepaid visa card?
Hi, I got a new prepaid sim and activated a 30$ plan yesterday in Ottawa which is supposed to give me unlimited Canada Wide calling. When I dial a Toronto number (647) I am getting a message that says that long distance charges are applicable. I am...
Just a reminder to all that 3 promo plans are expiring tonight (Oct15) at 11:59pm EDT. New and current customers are eligible for all of these plans. So if you are interested, sign up or future date your plan today! 1. $40 for 4.5 GB at 3G speed30-d...
@Moderator_Team need help say i have the funds already but shows 2$ and declining my usual cc from topping up there is sufficient funds on the card
This is why we are staying with Public Mobile news article from cbc. I watch my peers have endless drama, including regular frustrating phone calls, with their post paid carriers. *shudder* We came on almost 2 years ago during the fall 2016 promo an...
I pay my bill but my nombre is suspended I can use it and nobody is helping me
Does anyone have experience with PM in Bowmanville?I am finding that the coverage is not great. I have had both Fido and Virgin before without significant issues, but I am finding PM coverage to be very weak in some locations. For example, I am cur...
I lost my sim before I could create a self serve account I went and got a new sim I messaged the moderator the don’t reply I paid 70$ to activate my account and then I had to buy another sim and I can’t even use my account this is honestly bull
Would like to sign up with your $40 plan today. I'm having a very hard time.
My sim card is locked with a phone I no longer have access to and I am unable to create my PM account because now I don't have access to my phone number for the verification code. Anything else I can do?
so i just got a plan ($25)...and realize now that I only need the $10 plan ....I switched it and it says it will happen next cycle....so does that mean I pay &25 again and then $10?...I'm already disapointed that I never got any kind of promo...I pai...
Just joined but wants to keep my old number. How is this done
Hi I understand that I can only change my number once every 30 days When I signed up a friend recently, when it came time to select a number, at some point I remember there was an option to search for a number based on the last 4 digits with the idea...
Switching need a Sim Card but deal runs out today can't get to the city until Wednesday how can I still get the plan I want?
I paid the amount due on the account so service's would be restored, however services not restored now account says available balance $25 which is the amount that was due. Have contacted moderators but no solution has been provided as of yet
How do you get a MOD help I sent two messages and still no reply No service since Friday What kind of service is this
Do the Public Mobile plans allow MMS, particularly, the $10/30days for 50 min and 50 outoing texts that I am using? If yes, would outgoing MMS messages be counted towards the 50 outgoing texts quota, and how can I send them (i.e. how does my cell pho...
My sister lives in Toronto and if she calls me in Vancouver (my home base)..1. will the call go through if I do not have LD add on?2. will I be charge minutes if I have LD add on? Can't find the answers, appreciate your response.
Just set up my daughter on PM. Want to port over her Koodo prepaid #. I believe I need a mod for this to happen? -Todd
Hi referring a friend should include free sim card
Hi! I switched to public mobile today (about 5 hours ago) and all my incoming calls are going straight to voicemail. I am able to recieve texts though and I have decent service (between 2-4 bars), and I did reset my phone. Any ideas on why this may b...
My phone is now giving me a message invalid SIM card. Networked locked SIM card inserted. I have had the phone on Public Mobile for about 1 year now. It is asking me to enter a Network unlock code. How can I fix this issue or get an unlock code?
my first auto pay is today. but till now still nothing charge to my card, and i see on line my account display my plan is EXPIRED. So what that mean?Thanks for your information and help.
So yea I didn’t know it was 1 email/pm account. First line is activated. Second line got glitched after submitted the CC payment info. Said to contact PM mods. I already PMed them but how long does it really take? The second sim activated says invali...
I got started with Public Mobile since August. I use $10/month plan for 50 minutes talk and 50 outgoing text, as I am not using much text and call. I also added 1GB data add on. I like its coverage, affordable cost and data that carries over to next ...
Hello I have a new phone (Ulefone Armor 2), and I can't seem to get it connected to DataIt checks in the IMEI tool, I've set up the APN, and it says I'm registered to the Public Mobile Network 4G, but still no data.Any advice?
What is the price that will be charged to me if I am travelling to the US and has the US talk roaming option. Will I be charged for receiving a text message?I can't find this info anywhere somehow
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