Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Ma carte sim a briser j’en ainacheter une nouvelle mIs la j’ai pu mon 40$ j’avais avec l’autee
Hi, I would like to change my plan, but it seems impossible to do online, after spending over an hour I keep getting error massages and so on. Why does it have to be so difficult. Please help!!!
Does anyone remember last year whether or not PM had a promo over the Cda Day weekend? I know past performance is not a true indicator of the future with this company, but just wondering just the same.
HelloI made a payment on my account and all I get when I try to call anyone is 6UT2.Help please,bruino
Hi, I am visiting Canada with my girlfriend and we are here for 3 weeks only. As we are traveling, we need mobile data to get around. We bought 2 public mobile sim cards and payed 50$ for the 8gb plan. The problem is that the data is not working wit...
My account is suspended and it wont re-activate even though I have a balance of $25. I have even tried to change my plan and again it will not work. I have cut and pasted the message I get -- hat am I to do? Current Balance: $25.00Amount Due: $0.00...
Switched my plan to 25 month plan but it’s still not working showing account as active but still can’t makw calls, text or use data
This is the second time my account has gone down for no sensical reason and as per usual this is very urgent as I require my phone for work. PLEASE help! I try two different credit cards, both with balance and both not expired etc..., your site tell...
Anyone else’s plans and add ons tab from the self serve website not working? Also on the change phone number section when entering a used number and hitting the check number button, I’m getting an error on both with same message..
I received a credit card charge of 11.30 on my credit card in the middle of the night. I checked my daughters account and mine, and no transaction is listed. Any idea what that's for?
I'm a new customer and looking at 2 phone options but neither are listed on your phone checker or say not compatible. Both phones are listed as being 3G. Can you confirm if either of these 2 phones will work on your network please? OUKITEL C12 Smartp...
I am brand new to the cellphone world, have the questions:1. what type of cell phone I need to buy to use public mobile services?2. where can I buy a SIM card? I am located in Kingston, Ont, do you have a store in the area?3. if you need to ship the ...
Hello, I can no longer receive text messages from anyone.Data and phone services are working. People receive my texts, but I don't receive theirs. Thanks
After setting up my account and completing all required fields, I received a text from public mobile asking that a go to Publicmobile.ca, click Contact us and complete the SIM & Activation online form. When I clicked on the Publicmobile.ca link, the...
Hi everyone, before I buy a new phone (Samsung Galaxy A70) online at the Samsung website, I just want to be 100% sure that my PM SIM card will work on that phone. Does anybody here have this phone and using it with their PM number? Please let me know...
I recently saw the sale for $25 and $30 saleand cannot find it now.I`m getting really fustrated by this system, even though a gave a good review in the survey they are doing.As tech savy as I am...its really annoying to have to constantly sift thoug...
I have been locked out of my account. I messaged moderators and they sent me a new Password when I entered it it said it was not valid. I than messaged them again and they sent me a reset password link which also didn't work I kept getting invalid p...
Bought new phone that is the same as the one stolen and new SIM card. Went to my already set up account and followed procedure to change SIM card number but the system is refusing my attempt to put in new SIM card number. What do I do???
Public Mobile...yes your monthly plans are CHEAP. Apparantly so is the software you use to monitor, tether and cut off (on hold) data service. I purchase your biggest plan that comes with 8.5G of Data because I need it. I gluttonously consume Data. W...
A buddy just tried sending me a pic phone said unable to download. Does the 35$ a month plan not include picture messaging?
Hey folks,. My payment was processed a few days ago and every time I try to call I get a message that I do t have an active plan...any ideas?
I have been auto paying since dec 2018 , 25$ plan, but I have never recieved any data and I do not know my so called 4 digit pin! ive tried everything and I cant get through. Today I just noticed that my plan is supposed to come with 500mb of data bu...
Hey If you go on the public website to build a plan and select Provincial calling + unlimited international sms and no data it says the price is 10.00. Is this valid??
Anyone else having problems logging into their online account ?It's Tuesday, 7:15pm and I can't seem to login to my online account.
Hi guys , I really need help !! My plan I changed from 25 regular to 25$ with the 500MB Internet one with referral it should cost 21$ so it supposed to start from today ! But when I checked my phone it shows I have 10$ plan and I am not eligible to g...
Hi, If i upgrade my plan to next plan though i just paid for current plan via autopay a night before, will i get credit or refund towards the next higher up plan, example if i just paid $25 and switched to $40 plan next day will i get refund or cred...
My cellphone number is in Nova Scotia. In July I will visit siblings in California & Oregon. If I get the US roaming add-on (to my $10/mo. plan), and they call me, or I call them, while I'm in their localities, does my NS phone number count as long d...
Hello, I am transferring from Telus, however each time I try to import my phone number, the page times out. What do I need to do to keep my phone number? Thank you.
Hello,I have the ancient plan, $120 per 90 days----12GB, unlimited text and provincial talk.is it a good idea to swicth to the new promo 30day 4.5GB plan? my old plan is hassle free and no suprising fine print that can increase the fee at later date....
From what I'm reading, they support the feature to get incoming email messages via an mobilenumber@msg.telus.com email address, but can you send outgoing SMS messages to an email address similar to how Bell has their 6245 option?If yes, then here's a...
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