Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, my plan is $35/ month and I should be getting rewards for 2 friends and autopay. I'm not getting either. Any idea who I contact. I've been billed $35 2 months in a row now. The rewards section shows that its there but I still get billed $35 i...
It seems like someone is sending unsolicited referral codes via Private message to all new comers that post here or not. List of newcomers is visible on the community home page. This is no different than spamming the community with posts. Difference ...
If there are moderators that see us recommending canadiancellsupplies.com that is selling SIM cards for $2.99. Maybe they could pass that information on to PM. PM should offer this same price and then customers will buy direct from Public mobile. ...
Hello,I have been a Public Mobile customer for several months now though just signed up for the community today. I received a private message with a promo code for $10 - is there somewhere I can go in self-serve to apply this promo code, or do I need...
Hello whoever this is. this is an absolutely absurd system for "support". I have been contacted and told that I have issues in transferring my number from an old to account to my Public Mobile account and have updated my name in the old account to ma...
Why on earth is 1 GB of data costing $50 right now???? That's ALOT OF MONEY for 1 GB don't you think???? Last month you were charging $15 for 1 GB of data so why has it gone up by $35 to $50???? Isn't that a little 'off' and a little 'much' ? And why...
I’ve had trouble with a few apps and services that require verification via a text code or phone call. Public Mobile automatically blocks most of these numbers and I am then not able to retrieve my verification code to log into some important banking...
Hi, I was wondering about the 1GB free holiday giveaway I received when I first signed up. Is this a one time use where once 1GB is used up that's it or it will get added on after every month. I notice it's not in my account anymore
Just ported from speakout yesterday. somehow data never worked.Current Cellular Data setting:APN isp.mb.comUsername emptyPassword empty Thanks in advance!
HiMy account got debited twice this month and I don't understand why.
My auto payment is on but it's showing account suspended due to insufficient funds. How to resolve this problem?
I got charged for a sim card on Friday May 15th $11.10 and again Thursdays may 21 for $11.10
Thinking of switching to PM. The phone that I am thinking about purchasing has two versions. (International XT1941-4 ) or (Latam XT1941-3 ) Which would work best? I'm assuming the international model. Would the Latam model work just fine? As it'...
Hi, I tried to sign up today, but when I enter my phone number to set-up an account I get: * The phone number entered is invalid or you may have created your profile already. If you've forgotten your password, please click here. I don't think I signe...
hey there, I just signed up for public mobile and I am currently waiting for my phone number to be ported over, do I have to cancel my old service provider before they can port it over or do I wait until it is done?
Hello everyone, I subscribed for the $50 plan and I get 8.5gig regularly, however, this outgoing month, I my usage says I've used 8.2gig or so. It's strange because I have wifi at home and almost everywhere I go. Can this be an error from Public Mobi...
I know we aren't traveling to the US unless your an essential worker. If PM wanted to target an essential worker traveling to US then maybe bring back Canada US plan. It would get essential workers for example the many truck drivers or medical worker...
My SIM card is locked asking for a PUK code why ??
What are all the different ways I can earn rewards so I can reduce my monthly bill?
Hello everyone, I've activated my 2nd number (using different email address from 1st number) at noon today but it is still not on network 7 hours later. I port the number from Rogers. The first number activation took me 45 minutes to be able to use t...
https://mobilesyrup.com/2020/05/22/public-mobile-cost-1gb-lowered/ Yay. My whole $120 cost of 8GB's helped out. The cost of the 1GB add on is now permanently at $15. Now still the Plans are better deals if you need a lot of data. But I believe this ...
I have an old(er) Nokia 2125i model (that's what it says inside). Will it work with Public Mobile networks?
Hello fellow community members! What is the cheapest way to keep an Apple Watch (cellular version) connected to the internet? How much internet do you usually use with an Apple Watch? Any other tidbits you can share to help with the purchase for a Pu...
I registered for PublicMobile. I entered my promo code and it was accepted. I was to receive a $25 credit. Where is the credit? How come it is not appearing in my account?
Have my account on autopay and my service was suspended because it shows that I have not paid. My cc company said everything should be fine. Tried to remove and add CC again as well as another CC but the payment does not go through. Who do I ask for ...
Hi I purchased a SIM and went through all the steps to activate, only to get an error screen. Now my sim is not valid. Anyone have any thoughts?
Hi Why is my data being blocked on my phone when I'm on a mobile wifi Hotspot? I didn't realized I'd gone over my data limit (since topped up), but shouldn't it be fine when I'm connected to wifi? Also, how long does it take to unblock data after you...
