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Switch account to new phone

Rob5
Great Neighbour / Super Voisin
 
5 REPLIES 5

cellphoneuser1
Mayor / Maire

@Rob5 Phones are linked to accounts and there's no need to tell Public.

geopublic
Mayor / Maire

@Rob5  

 

  • Power down old phone and remove sim card
  • Insert the sim card in the new phone. If the new phone takes a smaller size card then simply punch out the smaller size.
  • Done.

RosieR
Mayor / Maire

@Rob5 What do you mean?  If you already have a Public Mobile account and you bought a new phone, just take the Public Mobile sim card from the old phone and insert it to the new phone, as already suggested above.  You may need to reboot or turn your phone off and back on.

 

OR.........

 

If you want to transfer your old number to Public Mobile, then get a Public Mobile sim card.  The sim card will come in a small brochure on how to activate your sim card.  Follow those steps.  Your previous account must be active in order for the number transfer to go through. Once the transfer is complete, it will be automatically deactivated from your previous service provider.

 

Now, which one did you mean?

 

Jb456
Mayor / Maire

Really simple.

 

If new phone is compatible with PM network and unlocked. Simply take sim out of old phone and put in the new one. Done! 

JoyLuck
Mayor / Maire

@Rob5 

 

You should be able to put the sim card in your unlocked phone. No need to switch accounts.

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