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How do I find the messages I was exchanging with a moderator over the last few days? Hope I can find answers to this question!

I signed up on Oct. 8 for a new $40 plan plus an activation fee. I was to receive a $10 bonus off the second month and get a monthly credit of $2 for autopay, starting with the second month. I paid teh initial pmt of $40 (plus tax), but the website s...