Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, I have a plan which include unlimited texts but the texts I try to send show up as 'unable to be delivered'. Even after changing my phone and contacting the very unless chat that public mobile provides, I still cannot send text messages. Can a...
Hey all! I was hoping someone would be able to tell me when to buy add-on USA roaming data before my upcoming trip. It looks like all the USA data add-on's are good for 10 days only, but does the 10 day period start when you first use data in the USA...
Is there a way to let the network know Im still in Canada?I'm in Ontario near the Detroit border and service was fine last night but today I got this text: "Sorry, your current plan does not include US Roaming text messaging. To update your plan to ...
I tried to activate my SIM card last night but now I am unable to log into my account. I get the following messsage “Sorry, your login attempt failed. Please try again.“ When I try the forgot passsword option I get “Sorry, we’re unable to verify your...
Hello,When setting up my son's phone (at wal-mart) I may have used my email address from my phone account to do so.Just learned that it's only one account per email, so now cannot access self serve for his account (need to change auto pay info).Other...
This is the third time I get a voucher from a convient store and its not working!Can some mod out there help me please!
I just bought a Telus prepaid cellphone but I am activating the cellphone to public mobile. You can't just use the SIM card that is providing I the box when purchased. You can't just switch it from Telus to Public mobile?
I have set up auto pay with my account using a CC. So far since I have signed up, I've been getting text message EVERY day saying "Heads up, your payment is due soon. Please ensure that you have enough funds in your account. If you have AutoPay, plea...
Are there any update to support Apple watches with cellular? I would like to use PM since I have a credit balance that I would like to use. I understand that Telus offers $10/Month to support cellular service with smartwatches but I would like to use...
I successfully topped up with a voucher before deadline and received a message from Public Mobile confirming it. Later the same day I got a message saying my payment is due and there's not enough in my account. I logged in and it shows my voucher pay...
Hey guys, Where do you find the promo codes?
Hi, I have two lines that I activated on Dec 1, 2018 and Dec 2, 2018. The line that was actiavted on Dec 1 shows that I should recevie my first loyalty reward when I get charged on Dec 26 this year but the second line is not showing any loyalty rewa...
It would be great if public mobile can give atleast 2.5 gb with 35 plan.Some people dont use 5 gb per month but needs atleast 2 GB.anyone has the same thought? Thanks
Helo, I just registered at PM. Registration works as I can use the phone, the money was taken out of my account, received a text that my autopayment bonus was ready. However, I did not receive any email and trying to connect to the self serve account...
bettyx87 is the first and only person on public mobile to advertise sex and private videos. I'm am sick to high hell that people would use this for their perverted extortion. Can someone please tell me what to say to someone who contacts me through p...
Hi there,I can't activate my new card. I've used different browsers (Chrome, Opera, Mozilla, Explorer). I've turned off adblocks filters. However, every time when I try to register my new card I see the same: "Invalid Sim".What should I do?
HI there, I ported out my number but forgot i still want to keep my account with Public Mobile, I would like to my account active and also get a new numberMy number was ====== and my email for my account is ========@hotmail.com please help
Hi.I helped my parents sign up for a public mobile phone a few months ago. I am tring to get them the free add ons that are available before christmas. They are recieving public mobile ads in their email account but they do not remember thier passw...
Just a heads up, I received an email from Margaret m93 on public mobile about sex secrets. Just wanted to warn everyone.
I noticed last night that my cell phone battery was dying fast and it was "searching for GPS" constantly. I don't know how long this has been going on as I never noticed the blinking GPS light on top, but then I wasn't really looking either. So I h...
Got my first spam email in my inbox. Hopefully PM will find the perpetrators and ban them from the site.
Hi guys, back when I was with freedom mobile, if you went over your 4G data limit, you could still use your data but it was throttled to 3G. I was wondering, does Public mobile have this feature or does your data usage get cut off immediately after u...
Some of my friends tried to call me and it goes straight to voicemail, but I did not see the incoming calls. I transfered to public mibiles more than 3 weeks ago.
See pic....link is in pic so is not clickable.
I referred a friend but did not get the $1 reward. I sent a ticket in and found out it was not applied to my account. I think the Walmart agent who set up my friend's account entered the wrong code. Did anyone experience similar issues and how can it...
Receiving spam via Public Mobile Private Messaging. Beware of spam from member: deborahF44 Ideally, deleting it's account would be appropriate
I recently tried to switch my iphone 6 to a 7.Everytime I put in the SIM card I used for the 6, its giving me an error message that says I need a new SIM card and it needs to be activated."The SIM card that you currently have installed in this iPhone...
Just added $50 to my daughters acccout today - her plan had expired. Now its saying its expired again. He didn't even get 5 min of plan usage. Wasted $50??
