10-19-2020 05:40 PM - edited 01-05-2022 03:48 PM
Hi there,
My email address has changed and I can't remember my password. I need my account information PLEASE to log in. Please any moderator HELP ME!!!
Solved! Go to Solution.
10-20-2020 02:42 PM
@Davidcox use this link below and say can’t sign into account Then say I want to human
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
10-19-2020 06:21 PM
Thanks to everyone that is replaying to this, I read what you said and I submitted a ticket to mod and I'm now waiting for a response from them.
10-19-2020 06:16 PM - edited 10-19-2020 06:17 PM
Only moderators can help
You can reach them direct https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Be ready to prove that you are the owner
Watch out for the new private message from them (little envelope top right area)
10-19-2020 05:46 PM
@Davidcox wrote:Hi there,
My email address has changed and I can't remember my password. I need my account information PLEASE to log in. Please any moderator HELP ME!!!
@Davidcoxhello to contact a moderator click on the ? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator mention password reset check the envelope top right corner for a reply response time is 2 to 48 hours
10-19-2020 05:42 PM - edited 10-19-2020 05:42 PM
@Davidcox wrote:Hi there,
My email address has changed and I can't remember my password. I need my account information PLEASE to log in. Please any moderator HELP ME!!!
contact a moderator you can do so by clicking the question mark at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue password reset
you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner