02-14-2025 11:14 AM
I want to sign up for the $19 subscription I originally had, however the only option is $29. How can I change back to $19?
02-14-2025 11:28 AM
@Yummy , $19 plan actually available for new and existing customers. Those on $13 and $15 plan will see it
Also, downgrade is allowed, those on the $50 plan can see $35 plans. Just downgrade plan is more selective
02-14-2025 11:24 AM
$19 is available to new customers.
If you are ALREADY PM customer with higher than $19 plan then lower plan is not available to you. Downgrading plans has been discontinued.
02-14-2025 11:15 AM
sorry @MonicaSaborio
you can only change to plans available on your My Account Change Subscription page. Generally, it is hard to change to lower priced plan. You could still see some, but not all those cheaper plans