Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Can someone please inform me of my PUK code so I can unlock my SIM card it says to call my provider but there is no phone number for Public Mobile.
Dear Mods, I used a referral code when I switched to public mobile. I am supposed to have a $10 1 time credit for using the referral. It does not show as a credit. How do I get this credit? It has been way longer than 72hours since I signed up. I s...
Today I loss service for about 4 hours. I shut down the phone and restated it and my service resumed. Why did this happen ? Edited by Moderator to remove content that violates Terms of Service.
can a mod help me with this?
Just was looking up a few different posts here about this... Has anyone tried one that works well? I'd like to try one to get better cell reception within concrete walls. LTE I get between 1 and 3 bars usually 1, and wcdma hangs out around 3 bars... ...
Hello, If purchased, should U.S. Roaming appear as a field in this section?Right now I only have talk and data as fields. Thanks
Heads up! https://canadiancellsupplies.com/products/top-up-voucher-for-public-mobile?utm_campaign=emailmarketing_64419102809&utm_medium=email&utm_source=shopify_email
Ok, so we were able to open a new account, got the phone working with the new sim card and then 20mins later i got a text from someone that has the exact same # as Public Mobile assigned us. When we sign into our web account it won't let us pick a n...
The phone is locked to PM. I need PM's SIM network unlock pin. Is it 1234 or something else? Can the moderator provide the PUK code as well in case I need it while at the Shaw store?
I got about 4 pages into creating a new account, then hit "back/previous" a few times to fix some earlier entered data, then when I tried to move forward through the screens it gave me an "Invalid SIM" error. This is a brand new SIM card we just bou...
When I register some loyal programs in some shops, sometimes their machines still pop out the phone number's previous (I assume) owner's name automatically. I wonder how this works and how to correct this phone number under my name? Thank a lot.
Hey beautiful people!Today I payed 50$, like I always do, for my plan 50 for 8Gb. But system charge me twice 10$ and stop all services. So my Iphone became iPod . Could someone help, what to do in this situation?
Has anyone else experienced this issue, and is there any solution? I searched but couldn't find anything. For me it only happens when I'm browsing on my phone, and it happens constantly.
I'm looking at outright buying either the Moto G8 Power or the Moto G8 Plus (both are 260$) and was wondering if PublicMobile supports either or both of the phones. Open to recommendations and tips if you know of any other phones in Canada that match...
It keeps saying my username and password are incorrect and it has locked my account. I waited an hour and clicked password reset. It said my security question was wrong. I tried to get a ticket for help and needed a PIN and account number. Which I do...
why does my phone sometimes say I don't have the talk option when I pay for it?
Bonjour je voudrais s avoir pourquoi le signal est faible sur mon téléphone, des fois 1 barre des fois 2 barre.merci
I just started with PM and I used a referral code. When will I see the 10$ credit/award applied on my account?
Hi wondering if someone can check to see if my phone has been cloned or hacked? Got a weird phone call and just want to make sure everything is OK. Thanks
thread removed at request of OP
I purchased 5-dollar Canada wide long distance talk, the 500 min one, but its not working, i couldnt call out. I tried to re start my phone, still not working. Its charged on my bank account, but i dont see any usage details.
Does anyone have a working account using a Sky Devices - Sky Pro III phone? Thanks.
Just received an SMS from 5179 for some Koodo publicity and I never authorized my number for such use. How can I turn this off because I cannot find any option to stop it anywhere. I hate ads and I've been with PM for more than 1 year with zero ads s...
Hello everyone! I started with Public today, as they have a $50 plan with lots of data and unlimited talk to the US, which is awesome. However, I noticed the plan also said "Unlimited International Text". The $30 plan said Unlimited International T...
Was just wondering why my data usage is climbing when I've been connected to wifi??
