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Re: Unable to send picture messages

brade
Great Neighbour / Super Voisin

I have same phone, unlmited picture messaging plan, android v 6 and have the apn settings in there and set as defualt.....picture messaging still doesn't work...anywhere to go from here?

 

Brad

5 REPLIES 5

@brade 

Is your data working properly?  If the data is working fine, your MMS messaging should work as long as your data is turned on.

 

Maybe try rebooting your phone.  Network reset of the phone.  

larsennaomi
Great Neighbour / Super Voisin

Make sure your data is turned on


@brade wrote:

I have same phone, unlmited picture messaging plan, android v 6 and have the apn settings in there and set as defualt.....picture messaging still doesn't work...anywhere to go from here?

Try default,mms 

(No space before or after the comma)

 

Also, please remove your e-mail address from your message tag.

mh1983
Deputy Mayor / Adjoint au Maire

If you have data enabled and you can definitely get internet over data, there's no reason MMS/pictures-via-text shouldn't send. Are you sure you're not just on WiFi and inadvertently disabled data? Data needs to be enabled for MMS even if you're on Wifi.

 

If you can confirm data is enabled properly, I'd try a network setting reset on the phone itself. That will wipe away any saved networks, so keep that in mind, but it'll start everything fresh and is less drastic than a full system wipe/restore.

Triguy
Mayor / Maire

Make sure you enable data even though it does not use your data allotment.

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