11-22-2020 09:06 PM - edited 01-05-2022 04:13 PM
I signed with my email for 1 G free data for 6 months on 15th November 2020,and activated my SIM card on 19th November 2020, as required before December 4th. I can not see the free data in my acount. When will it be added to my account?
Thanks for helping
Solved! Go to Solution.
11-22-2020 10:38 PM
@cavemantoronto , yes i suspect and hope it will.
@Wellington, would you be able to update this thread how long after activation it took for your bonus data to show up under your self-serve data details?
11-22-2020 10:35 PM
@HALIMACS wrote:Hi @Wellington
As @popping & @computergeek541 advise, it should be within 30 days of activation.
That, however, raises another question. Say the data gets added near the end of the first 30 days, will PM still consider that the 1st of 6 months for the purposes of the promo, or will they add it for another month?
Fair thing would be to get a full 30 days to use it. It probably doesn't take 30 days. It probbably comes in a few days.
11-22-2020 10:32 PM
Hi @Wellington
As @popping & @computergeek541 advise, it should be within 30 days of activation.
That, however, raises another question. Say the data gets added near the end of the first 30 days, will PM still consider that the 1st of 6 months for the purposes of the promo, or will they add it for another month?
11-22-2020 09:16 PM
According to the promo details:
Bonus data will be automatically applied to eligible rate plans within 30 days of activating, and for 6 months after activation.
11-22-2020 09:10 PM - edited 11-22-2020 09:19 PM
@Wellington wrote:I signed with my email for 1 G free data for 6 months on 15th November 2020,and activated my SIM card on 19th November 2020, as required before December 4th. I can not see the free data in my acount. When will it be added to my account?
Thanks for helping
Please see the announcement at: FLASH SALE: Get a 1GB bonus for 6 months when you ... - Community (publicmobile.ca)
You'll see the bonus within 30 days of activation.