Community

Resolved! Re: New Plan: $35 for 2GB

Hi there,  I purchased had a very helpful clerk at London Drugs activate my new account online at the store this evening only to get home and realise he had entered my email incorrectly ( he entered .ca when it should be .com) I have set up the Self-...

Resolved! SIM Swap

I think someone has stolen my SIM number. My service stopped working, and I checked my SIM card number in my phone vs the last 4 digits of the one on my Public Mobile online account and they do not match. I have suspended my service until I can go ge...

Resolved! Need a Password reset?

Hey there, I am locked out of my account and think I might have messed up the spelling on my security question for a reset, what do I do?

Resolved! Referral code not used when activating

My grandson activated his new plan before using my referral code.  Can anything be done about this?

Resolved! Data usage already?

I just activate my SIM an hour ago, I didn't do anything yet....haven't sent out anything, but my data useage is already 5.356 / 250 MB? How come??

Resolved! Where to get second month free and 30 days free??

Resolved! PLEASE HELP.

I hate how you can not talk to anybody. I’ve been trying to cancel my plan for 2 weeks straight. I can’t even log into my account when I click”my account” and the email that is 1000% the one used for this says can’t verify email. When I call it says ...

Resolved! Number change

Hi everyone  I am wondering if there is any way to pick the last four digits of my phone number. I have been on PM for about a year already 

Resolved! port in trouble

I received a voicemail that my transfer didn't work because there was another transfer.  How do I fix this??

Resolved! phone compatibility

will the newer samsung a11 work with PM?

Resolved! How to access 2nd telephone number on my account?

I wish to add-on data to a 2nd number I have on my account.  I registered 2 mobile numbers and pay monthly for both numbers and plans.  I wish to add-on to the "non-base" number or, in other words, the 2nd telephone we currently use with our account....

Resolved! payment

Why is my Visa Debit not accepted for auto pay?

Resolved! About my refer frien d

I referred so many friends that I was using free 50 $plan but how come now I only have 17 friends what happening can any body help

Resolved! Refreal Bonus

i activated my sim today by adding on of my friend referral code. will i get the $10 credit for that ?  

Resolved! Voicemail Not Working

Hey community: I've been with Public Mobile for some time now. For some reason, callers are unable to leave voicemail for me.Even though I recorded a new message, the phone plays my extended absencenotification. I don't even know where to look to see...

Resolved! Canceling old carrier service

HiDoes anyone know if I need to contact my old carrier Fido to cancel my services? I just moved to Public and the connection is active.

Resolved! Can I change the "locality" of my phone number?

Currently calls made from the city I live in to my phone (while I am within the city) register as long distance calls, despite my account  address being current. When I first created the phone number 10 years ago I was living in a different city. Is ...