Community

Lonetreejim · 03-07-2024

Now that we are about to get screwed by Public Mobile I am thinking about reducing my base plan costs. I’ll never use 50GB a month (presently at 750kb two weeks into my term) so 5 or 10 GB should be fine.I can create a new $24 account but can I port...

Lonetreejim · 12-11-2023

I have some family who live where there is no Telus/Bell tower close by (they tried but no service in the house) so they subscribe to Chatr.Public Mobile has offered a lot of outstanding new, affordable plans this year in the $2x and $3x range. Virg...

Lonetreejim · 09-25-2023

I set up a change (on my next renewal on Oct 19) to the 90 day, 60GB, $102 plan. The website now says that plan will end on Oct 2.I know if I’m on a discontinued plan I’ll be “grandfathered” but what about a pending change?Will my change request be ...

Lonetreejim · 09-17-2023

I live in a rural Ontario community and get only 1 bar (or less) of signal when the phone is on LTE. 3 bars on 3G. I’m on the $15 3G speed plan but I’m contemplating switching to the $35/mth 20GB plan.I keep hoping Bell/Tellus (or Rogers for that m...

Lonetreejim · 04-02-2021

My renewal date is today. Been a PM customer for nearly 2 years. I got a text this morning saying I had renewed and my referral, loyalty and autopay credits were applied. got another text about 5 minutes ago saying my payment was refused and my acco...

Lonetreejim · 03-17-2024

Not only do you need to log in to each of the accounts, you need to have their phone with you to get the eversafe passcodes.Just set a Saturday aside every couple months to do what used to be automatic.Isnt it amazing that they can automatically take...

Lonetreejim · 03-13-2024

‘I am willing to bet that their new signups will not stay long…”You couldn’t be more right. Legacy customers are willing to put up with crappy, impersonal customer service because they get a discount on their monthly service cost.When new customers,...

Lonetreejim · 03-13-2024

Maybe they will. Just switch back later.There is no real incentive to stay with PM for the interim.

Lonetreejim · 03-09-2024

Remember when the PM trade-off was slow, online customer support via an impersonal chatbot offset by auto-pay and loyalty bonuses that reduced our bill every month.Not anymore. Now all we have is slow, online customer support via an impersonal chatb...

Lonetreejim · 03-09-2024

Not anymore. Now they are practically the same price as various plans on Lucky, Chatr, PC Mobile, Koodo, Fido and Virgin. Customers have been willing to be patient, but I suspect attitudes are changing.I signed with Lucky yesterday and had a questi...

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Port my number from one PM account to another?

Why won’t Chatr & Lucky compete?

Switch to a plan that will be discontinued

Use 3G band on LTE plans?

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Re: New reward system

Re: Upcoming Changes to our Old Rewards Program

Re: Upcoming Changes to our Old Rewards Program

Re: Upcoming Changes to our Old Rewards Program

Re: Public Mobile plus patience