Phone isn't working and can't access account

[Scotty3]

Payment made today but not applied,and I can't access my account,haven't been able to since I got the phone card a year ago,can someone please help

[Scotty3]

Thank you,I just sent them a message,hope it works

[RossN · Accepted solution]

@Scotty3 hi you can contact a moderator here  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Scotty3]

I tried that when I got the card last year but it never let me access. It from day one,  I just made payments with the vouchers and haven't had a problem until now

[RossN]

@Scotty3 hi did you set up your self serve account? I know they are having a lot of issues since yesterday