Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Ever since Public Mobile took away nation-wide calling and added $5 per month for that "privilege", while making the base plans with only Provincial calling, I've lost a lot of referrals. I used to have 22 referrals as of mid January, and the majorit...
I signed up for the new year promotion (second month free and free 5g of data) and checked 2 weeks ago as the second month free wasn't in my account yet. they assured me it was fine and would be applied. However, my account renews tomorrow and it i...
Hi, I signed up with Public Mobile last weekend at a Green Mobile store. The clerk had some trouble with the registration (apparently, it was the same weekend that some things changed) and he had to go through the process twice before it went through...
Is there a real support person I can get in touch with? I just f* spent 40 to upgrade and pay for my plan to be told the vouchers no good? I bought a voucher at Loblaws last week and it worked fine but now wth
I get messages from Public Mobile but have never been able to sign into self serve account, trouble signing in from beginning but phone is working fine, somewhere given email address Gr2, but had always used [email protected]? Edit by Dunkman: removed per...
I activated my public mobile sim card, however i am unable to transfer my old koodo number on the new public mobile sim, can some one guide me step by step whether how to transfer my number from koodo to public mobile. Thanks
Why doesn't Public Mobile accept my voucher # xxxxxxxxxxxxxxxxxxxx which I purchase today from Telus for $15.00? edited by computergeek541: removed voucher number
i tried logging into the self serve menu and it wouldnt allow me to rest my password. It kept saying i had provided an invalid email. So i tried setting up self serve using the same email and it said i was already registered for self serve ?? I have ...
I got a friend to move to PM from Bell Mobility, and they decided to port their Bell number to my voip.ms account (forwarded back to their PM). It's working well AFAIK but they've decided they want their old Bell number on their PM line. We're logged...
I'm trying to prove residency to ICBC and they want call history records out to at least four months ago. I can only find an option for up to the past three months through the public mobile website and I only have the option of viewing it on the webs...
I purchased 2 add ons 2 days ago. 8$ for USA Texts and 15$ for 1GB USA. Normally I cannot send texts in the USA but was able to yesterday when I went (so that worked), but I had no data! I re-started my phone, turned ON data roaming and had data ON, ...
How is it that I get a voicemail when no call shows up in the call log? There is no ringing for the call and it doesn’t show up in the call log but I get a message saying I have a voicemail. This does not happen all the time, some calls ring throug...
