Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
If I am going out of country for 1 week to Mexico after Covid is cured how much does it cost to text and phone if I'm on the $25 plan?? Thanks
I did my first referral but didn't get the $20 bonus. When can I get the bonus?
My mom just moved homes in Uxbrdige, Ontario and got a new number from Rogers. It is a 365 number. I cannot call her with my phone anymore and neither can my brohter whose provider is Telus. They have told rogers multiple times that some people can't...
Hello, I am having trouble making a payment with my credit card. It has been set to auto-payment, but it stopped working this month. Do you have any idea? Thanks!
my phone is S7 its asking the PUK code, since the SIM is blocked.
Hello Everyone, I been with PM for awhile now and I am on a legacy plan which cost $120 for three month before tax and rewards.My next payment date is June 4th and it shows that estimate cost after rewards and discounts to be $222. I have always paid...
I’m trying to add prepaid voucher to my phone and it won’t accept it
Hi I got my bill and I had signed up on a promo. The promo was the first month free. Please check my account because i was charged. Thank you
I already have an active Public Mobile $10 month plan but received a come back offer. I signed up for 1 month of data for my IPad a couple of years ago. Can I sign my wife up using this offer with my email, to which the offer was addressed to?
Hey. I just activated my LG phoenix 4. My messages and phone works. Just not my data. Help!
HiI have finished activating my SIM and fixed it in my android phone but it does not show network activity. When i check on available networks, it says 'no available networks'.The APN values are uneditable but shows the same inputs except the name( I...
I’m back hahaha. Anyway got my new phone last night. Switched SIM cards and it automatically got signal etc. Today I tried to use data and it’s not working. It says public mobile and it’s says 3G but that’s it. I tried restarting / rebooting the phon...
Hi everyone, I was super excited to get my PM sim card and go through activation, but then after receiving my temporary number I asked the moderators to port my old number, and this is the reply: "I just tried to port this phone number, but unfortuna...
I am going to another country from June 2nd to August 3rd. But my renew date is the 18th of every month, and I don't know when to remove autopay. When is the best way for me to get rid of autopay if I want to use my phone as soon as I arrive on Augus...
I recently made a referral to this great provider and my Rewards has updated accordingly to save me $1 every 30 days. But I thought there was a Promo on for $20 back? Maybe I am mistaken. And do I get any money back, or just the person who was referr...
I just switched to PM a few days ago. I have had pretty good experience so far, especially with the communication with Alex from the Moderator team on the first day who helped me sort out my referral reward and other account info related issues. But ...
I received an email see below, however I am STILL a public mobile account holder. I'd LOVE the discounts offered and want to be sure I am still considered an active account. I have cell service and did log into my account (only on a laptop) and it sh...
Can’t receive calls,Have had plan since March.This was an upgrade from 15 to 25 dollars.Message says can’t receive call as dialed .Tried dialing with 1 In front of number,took out SIM card for a minute,tried changing number ,nothing works. Why pay fo...
Ive received an offer to come back to public mobile which states I should order a sim online. I already have an unused sim. Will using it disqualify me for the offer?
I changed from the $15 to $35 plan, and added funds, but now I just got an email stating: Hey, we’ve noticed you’re no longer with Public & we’d love to have you back. .... I also noticed the self service portal is not loading. What's going on?
Is it just me or everyone can't load their self serve account? After purchasing the $15 1gb add-on I could no longer get into my account. Could be just a coincidence. I already cleared the cache and etc still won't load.
I referred a friend and tried to use my # as reference, but the on-line page wouldn't allow it so I don't get credit for the referral. What can I do?
I have a XIAMO MIA2 lite with Android Q an incoming call rings but I ca not answer the call. I can answer incoming calls when I use the Fongo app but not with Public Mobile
My new public mobile sim card is now activated. I would like to transfer my older number from my kodoo account. How can i do it?
Not activated when make a call but Account shows activated (xxxxxxxxx) Edit: Phone number redacted by will13am. Please do not post personal information in the public forum.
2 people I don't know and who are not in my contacts have called me in the past 2 days, returning my call. But I did not call them and nobody else used my phone. I don't know what to do about this.
Hi All.It won't be anytime soon but at some point in the future I plan to travel through the US for a bit to go out west. After reading about the various 10 day US Add-Ons I'm sure one of them will suit me fine but I have a question as I didn't see a...
I'm looking for a statement for the month of March. Where can I receive this?
