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Data not working

ChuckR49
Great Neighbour / Super Voisin

I recently switched phones.  My data was working fine before I switched.  My data is turned on and there is no data limit set but data does not work.

4 REPLIES 4

popping
Retired Oracle / Oracle Retraité

@ChuckR49 

Are you using a LG phone?

If yes, you need to do a network reset after changing to different provider before getting your data working. 

 

Perform the network with your PM SIM card inserted.  Re-start your LG phone. It will setup your APN automatically.  If not, manually setup APN as per above posts in this thread.

toxicfire
Great Citizen / Super Citoyen

@ChuckR49 check your APN settings.

Depending what phone your using.If android usually found here

 

settings-connections-mobile networks- APN (access point name) then in there check the settings 

 

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: Leave blank

geopublic
Mayor / Maire

@ChuckR49 wrote:

I recently switched phones.  My data was working fine before I switched.  My data is turned on and there is no data limit set but data does not work.


@ChuckR49  Compare the APN settings from your old phone with your new phone. Just make sure the APN settings are correct and/or not missing on your new phone. What is the make and model of your new phone?

ShawnC13
Oracle
Oracle

@ChuckR49 wrote:

I recently switched phones.  My data was working fine before I switched.  My data is turned on and there is no data limit set but data does not work.


Have you checked your APN settings on the new phone?  Is it a brand new phone as well or did you buy it from someone  

Here is a great site to setup your APN and instructions on how to do it.  Find the APN Settings for Public Mobile here!

 


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