Community

Resolved! Naive Q: On an unlimited plan, are outgoing calls free?

'Evening dudes, I understand that, on an unlimited plan, there's no cap as to the number of call minutes allowed per month, but I've yet to see a cost per minute for those calls.Or are they free?

Resolved! Auto pay

Hi iam trying to setup auto pay? 

Resolved! Account locked

My account was locked and i am unable to unlock it. I really need help.How i will be able to unlock my account?

Resolved! Errors--Transfer between service providers

Hello! I transferred my phone number from Chatr to Public Mobile last night, shortly before my old service expired. This morning I found that I can make phone calls but cannot receive any. Chatr said the problem could be caused by an incomplete trans...

Resolved! Community Rewards

How do I see how much money I earned asking questions and answering question in the community? Also how many questions and answers do you have to ask to get rewards? 

Resolved! To delete add on

How to end add on.?

Resolved! Account Locked

I had the wrong password in my auto fill, did the reset thing,  and somehow managed to screw that up, and now I've gotta talk to public to unlock sooo help?

Resolved! How do I port my number from Bell Mobility now that I have my PM account

Resolved! I changed my number twice,can i change it again or is there a restriction.

Hi,the first time I changed my number was because the number was not working. The second time I had to do it in hurry adjust chose a random number, now when I go to select aa new number and select it says phone number change failed.

Resolved! phone comptability

hi...have iphone 5 and motorola moto e5 play; do not see them in list for LTE 4. Can they work on the network? Thanks

Resolved! Can’t talk but have talk feature

So. I fail a number and Public tells me I don’t have talk as a feature. But in my account it says I have it?

Resolved! Plan Expired, Payment Declined, Can't Call Credit Card Support

My Auto-Pay payment was declined today even though I have more than enough funds on my credit card. Now I cannot make a payment and also cannot call out to reach my credit card issuer. Please advise.

Resolved! Received text message with wrong due date

Good morning,  i just joined Public Mobile about a week ago at which time I paid for the month and set up auto pay. I receive a text this morning indicating that my next payment is due on May 1st. When I log into my self serve account it says that my...

Resolved! Wanting to change public mobile account phone number to another existing public mobile account phone

Hi there I am wanting to change my current public mobile account phone number, to an existing public mobile accounts current phone number. I have both SIM cards and reason for wanting to switch is my business number advertised is registered to one SI...

Resolved! Recipt against bill payment

I am unable to find out how to generate an itemized bill within my account for tax purposes? Any help?

Resolved! No phone service

Hi, my husband and I use auto pay for phone service monthly, but yesterday service was suspended due to insufficient funds. I use our credit card with auto pay. I have not had a problem until now. 

Resolved! Data Not Adding Up

Got a notification that I’ve used 75% of my data. My plan just renewed on April 20 and haven’t been anywhere except work and home so was surprised.  When I check the summary it says I’ve used 5103 MB of 6164 MB but when I check usage history it only ...