Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Is there a real support person I can get in touch with? I just f* spent 40 to upgrade and pay for my plan to be told the vouchers no good? I bought a voucher at Loblaws last week and it worked fine but now wth
I get messages from Public Mobile but have never been able to sign into self serve account, trouble signing in from beginning but phone is working fine, somewhere given email address Gr2, but had always used [email protected]? Edit by Dunkman: removed per...
I activated my public mobile sim card, however i am unable to transfer my old koodo number on the new public mobile sim, can some one guide me step by step whether how to transfer my number from koodo to public mobile. Thanks
Why doesn't Public Mobile accept my voucher # xxxxxxxxxxxxxxxxxxxx which I purchase today from Telus for $15.00? edited by computergeek541: removed voucher number
i tried logging into the self serve menu and it wouldnt allow me to rest my password. It kept saying i had provided an invalid email. So i tried setting up self serve using the same email and it said i was already registered for self serve ?? I have ...
I got a friend to move to PM from Bell Mobility, and they decided to port their Bell number to my voip.ms account (forwarded back to their PM). It's working well AFAIK but they've decided they want their old Bell number on their PM line. We're logged...
I'm trying to prove residency to ICBC and they want call history records out to at least four months ago. I can only find an option for up to the past three months through the public mobile website and I only have the option of viewing it on the webs...
I purchased 2 add ons 2 days ago. 8$ for USA Texts and 15$ for 1GB USA. Normally I cannot send texts in the USA but was able to yesterday when I went (so that worked), but I had no data! I re-started my phone, turned ON data roaming and had data ON, ...
How is it that I get a voicemail when no call shows up in the call log? There is no ringing for the call and it doesn’t show up in the call log but I get a message saying I have a voicemail. This does not happen all the time, some calls ring throug...
recently my car was broken into and my wallet and phone was stolen.Need help figuring out how to get a new phone and still keep my old number.Service has been deactivated,And ive picked out a new public phone and put it in my cart.Now whats next?Havi...
It's my first week using Public Mobile and wanted to ask about how exactly the AutoPay system works.1. Can I change my plan after 1 month is done? or should it be done 1 day before expiry?2. If I marked the plan to be autopay but happen to change to ...
I love Public Mobile and all it has to offer. However when looking at my charges, rewards, credits and balance, I find it quite confusing. Could there be a clearer condensed way of showing this information?Has this issue been mentioned before?Thank...
Hello. I recently purchased a PM SIM card. I put it and i don’t have signal. I try to reset all things and nothing works. I tried putting another SIM card from PM and works well. Please help! Thank you
Just signed up a new Public subscbriber . Phone number seems to have ported successfully.Text works fine ...she can call me , but when I dial her number I get " The customer you are calling is unavailable at the moment ..please try again later " ...t...
