Community

iPhone

I'm trying to set up data usage on my iPhone I'm able to enter the APN but Im not seeing the other fields like MMSC

am locked out of accessing my account

Was half way through setup to activate sim and had to put on hold, went to go back and now says that phone number not recognized or cell number either.

Why $10 promotion off didn't apply my payment

My husband and I have $10 off promotion still show in our account but not apply to our payment. Full amount charged in my payment for me and my husband.Could you please fix them?

Account suspended, not reactivated.

My account was suspended because I had lost my debit card, and got a replacement one. I did update my card details, and changed my plan from thr $15.00/Month- to the $25.00/ Month, and when i chose pay amount due- $10.00 was loaded onto  my account.....

MMS messaging

Can anyone tell me how I can add mms onto my plan? I need picture messaging and can't find it in any of the add-ons or plans

so if no mod is online

nothing can be done to my account until one of them comes online? i had one helping me and he just dissapeared. at least bell doesn't do that

Plan not working

Signed up for new promo plan public mobile offered me. it was 3GB for $35 plus unlimited international text. My plan renewed today but all of a sudden i cant send texts or call anyone and everytime i do public mobile states i dont have text and talk ...

Need help

First time trying to go with public mobile I went threw the process got to credit card details then started processing  then came back credit card declined  then I check my credit card on line then I noticed not only did it declined they charged me a...

Text message not working

My Plan renewed today and i signed up for the new specific plan Public Mobile gave to me. Im supposed to get 3GB for $35 and unlimited international text and call. But whenever i try texting, it does not go through and i keep getting a message from p...

Plan not working

I have a $25 plan that includes:500mb data Unlimited canada wide talkunlimited textplus an add on200 min US and Canada Long Distance400 min intl long Distance.I just tried to make a call to the US from ON and was told that I no longer have US minutes...

Compatibilité

Bonjour, j'ai un message que mon téléphone n'est pas compatible avec les bandes 4GLTE. Est-ce que cela veut dire que je ne peux m'abonner à Public Mobile? Merci

Password invalid except it is

Does this happen to anyone else? Haven't used the self serve for a while.  Try to log in with email address and password (which I have written down, definitely not forgotten).  It says it is invalid.  Typo?  Try a second time, very carefully.  Still ...

Change plan

Hey,I want to change my plan, but I unfortunately clicked on top up plan. So, I want to cancel my top up.

Why is the account invalid

My friend's two public mobile phone numbers have been used for 3 years. In the past two days, their accounts have suddenly expired and they can't enter. They can't get out of their phones or they can't get in. Dialing the phone number of other phones...

unknown charges on master card from PM

Last month I got 4 messages on master card from Public Mobile charging me for calls.  I didn't think PM did this.  Plus I didn't make the call to or from and don't know the number, although I think it is a U.S. PM no.   Phone is:  855-478-2542.  Anyo...

How do we gain contributor levels?

I would like to know, how do we "level-up"? I want to gain contributor levels, but I am not exactly 100% sure how to achieve that.Do I just have to be active in the community and help others? Receive bravos?Thanks for the help!

billing

someone use my credit card without my permission

Contactin admin

Is there an easier way to get help from admin other than to sit and wait to sit and wait?pretty fed up with this whole public mobile thing

Phones that work with network

Does Galaxy A71 work with this network.

i currently have 15$/mon plan. is the 100 minutes cacada wide talk per month ?

i currently have $15mon pan.  isthe 100 minutes canada wide talk per month?

PUK

How do you reach a moderator 

public mobile works only 4g?

Paying phone bill

can't get into my account to pay my bill because it keeps telling me that the password is wrong and when I try to reset the password, it says that the login is wrong and has an error message.