I signed up my 94 year old rather on a basic plan. I thought it was to be on autopay on his credit card. I was wrong. How do I access his account I setup? I cannot remember the email I setup for him. Is there a way to start over again? Or can I...
I have paid for the US roaming bundle. Shows I've paid twice. Wanted only one bundle. Nothing works. This has happened to me once before. Tried dialing *611 and getting "experiencing technical difficulties. What now PM?
It seems that you have to fund your account prior to adding the bundle even though the process let you choose the add-on and them pay. Probably should make this clearer on the website to avoid confusion.
