Porting problems

[mindycros]

Hello, Ported my number to public mobile from Bell. Finally got Bell to cancel my service on their end but it would seem that no one is able to call my number on the Public Mobile network. When people do call me it says my number is not in service. I am able to make calls out and receive text messages but people can't call me. Please help thanks 🙂 also noticing the data when not on wifi is a bit slow

[HALIMACS]

@mindycros 

Incoming calls are usually the last function to work.

You could try:

• rebooting your phone,
• toggling airplane mode on and off,
• removing and reseating your SIM card
• reset network connections

Here's the information article on porting:

https://www.publicmobile.ca/en/on/get-help/articles/port-fraud-protection