Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hellow my phone number with Public Moblie is 1xxx-xxx-xxxx. I am using this phone number from last 5 months, now my account bance is zero and my plan is CAD$10 per month. I want go for AutoPay option so that I can get $2 rebate every month towards my...
We plan a trip to the US and will add the 10 day US roaming add-on the day we leave. Our AutoPay renewal happens 4 days after that. I assume the 10 day add-on continues through the AutoPay renewal process until the 10 days is over. Is this correct?
I have the basic Canadian $15.00 100 minutes of outgoing talk within Canada and don't text or use any data. I would like to make the odd call to the US from time to time. The add-ons that are brought to my attention all deal with increasing data and ...
I have a simple plan, unlimited talk and today when I try to make a call.. an announcement over my phone says.. "Hi Public Mobile here, sorry Talk is not included in your current plan.. " I have the $25 unlimited Canada Talk Wide /text plan.. whats g...
Hello PM Community! I would like to change my current plan to the $15 plan and looks like my autopay is set for Jan 15th. Wondering if it's best to wait until the 14th to change it in order to have the full 30 days finish up before the new cycle app...
I am down in the U.S. for 60 days. The first 10 days of my $20 add-on just finished. I tried to go on the Public Mobile website to add another 10 days but it doesn't show up as an add-on. I have sufficient funds in my account. Why should I have to sp...
I am on 90 days plan. Can I buy international roaming other than USA? If so, is there any restriction of countries?
I did not have a referral code when I signed up, so my friend who referred me did not get the benefit. Is it possible to add this after sign up?
I don't know if others received their rewards. I got mine today. I don't see any announcements. Is rewards no longer worthy of celebration?
Despite subscribing to the US voice and texting plan, my wife and I receive a text saying we are not covered for US texting. Despite the warning the TXts seem ro through. comments/suggesrions?
What is the difference in speed between the two for data and cell phone?
Hello, I saw the promotion going on at website on Jan 2, 2020 where it said pay $0 for first 30 days after new activation and I purchased a sim card right away. But now the details are gone from the website. Is there a way moderators can approve the ...
Need to get new Sim - what stores are selling them. REalized I now have to get new sim as my new phone and all new phones are now using nano sim (eye roll). Why do we have to purchase and spend $10 when we have been customers. for years. Very annoyed...
Wherever I enter my number it says the number is not valid. What the hell is going on. My number starts with 672
I have some serious payment issues. I tried to enter my visa debit information and i get an error message and to contact my bank. I contacted my bank and they verified my information and said that the issue on the phone company. I gave up and purcha...
I finally got a new phone.What happens to the data (text messages etc.) on my old phone when I remove the sim. will they still be on the old phone. Will they disappear? I have literally a hundred or more texts that I want to keep to archive, before s...
Hi there, I've been using Public Mobile without any major issues for over the last 2 years. However, earlier today my mobile data stopped working. I'm using iOS on iPhone 7, version 13.3. My phone shows LTE, but for some reason I'm unable to use any ...
Hello Dave,I cancelled my Public Mobile account. Public Mobile is taking my money, can you please give me my money back?Please and thank you. This message and replies have been moved into separate thread as they are not related to original topic. Ti...
When some one call my public mobile phone, how can I forward this incoming phone to another phone number when I need to do so? Thanks a lot.
Hello, Today I made the decision to try out the $15 plan and see how it goes. I have some questions though... As gifts from PM I have 1GB of data and 400 LD minutes to X amount of countries. When my account is switched over to the $15 plan I know I w...
I'm signed up for auto pay. Will my payment automatically come out every month on the same date? Thanks in advance!
I am part of the Facebook group and suggested a few things and recommended going to the community forum for assistance. I wonder if she posted here to ask for help or just decided to try to get help from random people on Facebook before switching co...
getting this error:Sorry, we are unable to verify your card at this time Did contact MasterCard, there is no block or no reject on their end
Can I submit my friends code as he recommended public mobile
i have cridet in my account but still charged me 31.64 Edited by ShawnC to remove full account information
Hello Community,So I just bought my public mobile plan and SIM, activated my SIM successfully but no network signal, no data usage noted. Just found out my phone (Infinix Hot 8 Lite) is not listed among Infinix phones in the compatibility list. How c...
Hello, I'm recieving automated fraud/phisihing phone calls, all from 236 area codes. They are the ones who tell me I have a court order/CRA/etc.Jan 07/20202:17pm - 23648080692:27pm - 23653459502:37pm - 23686376942:50pm - 23690591243:10pm - 236441812...
I received a call saying that I need to corrrected the account number from my vurrent provider, how do i do that ?
What is Public Mobile customer service phone number?
I have switched to another provider but Public Mobile is still charge me from my crdit card as I did Pre authorzation.Please I reuest to refund me and stop takaing from my credit card.How can I do that.
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