Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
This month the telephone company automatically deducted the payment, but I paid another time. Can I get a refund?
My plan renewed today and some how ive used 50% of my data already, my i phone only says it used about 100 MB, Its saying Ive used 1500 mb . anyone know why this might be?
why does my due date keep changing, it was the 20th then the 19th now its says on or before the 18th
My phone previous service provide is Roger, can enroll your service. if its $25 + tax for unlimited calling and 1G data? please email :************************thanks, katie
Just recieved an email that my phone order was unexpectedly refunded. Im wonder as to why?
Hi everyone. I'm curious if its feasible to purchase a new iPhone from Apple Canada and use it with my existing PM micro SIM. I'm currently using a Oneplus 5 android phone. Any help is appreciated.-Al
I'm using a Samsung Galaxy S7, and noticed recently that in places I used to have no problems, my phone has been going from LTE to 4G randomly. If I'm in a call, it appears to stay connected, but line goes dead. Data goes to a crawl. What's happeni...
the data worked totally fine on Freedom mobile. Had this problem for over a year. Tried searching few time. No answers, Tried posting here before, also no help. Well it's year later. let see if anyone has any better ideas than last year.
My account is just suspended. However, I want to change plan and get it functioning.
Hi - presently on 5G data at $40 would like to go to 10G for $50.Have about 3G in promotional data not used.if I change plans will I LOOSE the bonus data I have. Thank you
Got the usual text this morning from PM at the end of my billing cycle, but instead of "thank you for your payment" I got the above message instead. I've always been set up for Autopay and nothing has changed at all for my account, so it was surprisi...
Tried topping up my plan.. it won't add it.. as i'm over my 100 minutes from my $15 plan it still won't let me. tried changing my plan to the $25 on the 10th so that it would match up with the billing cycle still did not work... what am I doing wron...
I need help to create a new password and I cannot receive the link
Does anyone know if this phone will work withe he public mobile network? It is not listed on there compatible phones but maybe somebody has it and it works. UMIDIGI A9 Pro Unlocked Cell Phones 6.3" FHD+ Full Screen, 4150mAh High Capacity Battery ...
so i purchased a sim and a prepaid talktime voucher and activated my sim and then successfuly added talktime and then i inserted the sim to my unlocked device that prior to me owning the device a friend of mine owned this device and his public mobile...
I just got curious, I have *no* plans on switching any time soon just for the record! Lol, but say for example someone is a customer here, and pre pays a few months worth just as a preference, but then they find a great deal somewhere else worth swit...
Hi there. My plan expired this morning. I added the necessary funds, but am unable to reactivate my account. It took the $6 in loyalty that I had and didn't renew when I paid, so I added even more funds to cover what was taken so that my plan could r...
How do I get a refund to my Mastercard? When I went to London Drugs to sign up for Public Mobile, I paid for a SIM card and they tried to set up the account. I did not have my Telus account # with me so they tried to enter in by using the IMEI inform...
$0 Free Holiday Giveaway: 500min INTL Long Distance incl CA & US I have seen this in my account but there is no validity specified. Is it going to remain on the account forever? Thanks in advance.
I'm new here. How do I expand my messages, so I can read them completely ? I recieve several lines than dot dot dot.....
Hi, I would like to cancel my plan from May to August, because I have a trip outside Canada. Best wishes, Wenjie
Would a public mobile chip work in the new I phone 12?
Might seem weird, but I recall long ago being able to send email to phone numbers and visa versa, I DO know I was with Bell or Rogers at the time. So I’m wondering if PM has an equivalent of [email protected] or [email protected]. ...
I signed up for an account with Public Mobile (40.00 / month) in March and set up auto pay on my credit card when I accessed my account. The payment for March processed on March 1, 2021 for $45.20 as it should have. Since then the following payments...
