Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Why do badges disappear once you touch them ? Whenever I touch one I expect it to show me the badge or info on the badge, instead it disappears. I know that it comes back but why does it do that ? Is it just a glitch ?
I just got mine in the mail today. The price you see on the website is the price you pay all in (no tax, no shipping fee). Just be patient and don't use DHL delivery otherwise they will remit sales tax and charge a fee to do so. Umidigi likes to c...
Are there plans or plans with unlimited data？
I can send/receive text messages, but not pictures. What am I doing wrong?
Dears,I'm moving from PEI to Halifax and already change my address to Halifax in my profile. However, seems that I'm still using PEI as my phone number location.Is there a way to change my location without change my phone number as both locations can...
hi! I wanted to know if the Motorola action one works with public mobile network?
Been with them for years but the pricing is substantially more expensive. I was wondering how do I go about transferring the number I have with rogers to use with Public Mobile? Is it possible? When money is tight, Public Mobile feels right! Can't...
I was recently charged $1.13 randomly on my credit and it's not my due date either. My statement just shows Public Mobile $1.13. I don't know how to get my money back.
I Paused my account because I was out of the country for a month. Now I want to reactivate it, but my old cycle start the 18th and I'm afraid that if I do the payment today the 15th, they will ask me to pay again the 18th, sine it was the day of the ...
Hi there. I currently have $40 5GB data plan, I want to change it to $25 1GB data plan on the next billing date, but I can not figure out how to change it? I keep going pressing change plan button but nothing comes up (see the attached screenshot). I...
Hey .. curious about the Free G off data gift in December . I didn't look for it until now , I looked in self serve but can't fiqure it out ha ha , maybye there was a deadline ? Thanks
Hello there!!I just signed up today as I bought a new phone and some kind lad on Reddit told me to try public mobile and use his code. So i did. I was told I am supposed to recieve some kind of $10 credit for using a code but, I dont see anything tel...
I was setting up my phone with my new sim card. I entered all my information on the first part went on to pick my province and when picking city my pc locked up. When i tried to resubmit I was returned to the first part. There was a message that my S...
Good afternoon everyone, I activated my Public Mobile account on December 14, 2019 through Wow! Mobile Boutique at Upper Canada Mall. The promotion stated that the first month would be free (I went with the $50 dollar plan for the first month), as we...
Hi I was wondering if you could break down the charge to my credit card on Dec 7th for $40.24. I am on the 35$ plan and with HST it would be $39.55. This was my first charge. I'm just trying to figure out how the breakdown is.
I was fortunate enough to receive a "Top 25%" award for December. I have a $1.00 reward showing in my account. Should I have $2.00?
Hi,Whenever certain people text me they recieve this message. They are with public mobile and I am with public mobile. I still recieve texts from other people, and this person can call me, but they cannot text me.
Dear Team,our Public mobile numbers 5********* and 5*********both are in $15.00 plan for a long time and we don't have the unlimited incoming minutes, voice and call display for both numbers. Kindly arrange to include these options on our phones.Than...
I would just like to say that Public is awesome, great prices, great community, easy to set up. Glad to out of Bell and happy to be with Public Thank you to all who helped me on my journey, members and moderators.
How can I cancel a purchase of add on by mistake, I needed just one I purchased 3 I need to cancel 2 and get a refund please ?!!!!
I'm looking to switch to the new $15/month plan which has 100 Canada-wide minutes, unlimited incoming calls, and unlimited international text and picture messaging. It does not say anything about including unlimited local texts. Is it unlimited for b...
I cancelled my account so need refund toy Visa card
hi i would like to know if a lg k30 (2019) is compatible with your services thanks
On Dec 27 and Dec 30, I was charged for $25.76 and $ 28.00, respectively. But I did not see these amount in the transaction history. Could you please let me know what the payment is for.Thank you. Henry
I have a positive balance on my account but have no data. Does my current balance get used to give me data?
Just installed the sim card and registered . Phone says Public Mobile on the screen. Can't make a call. I dail and it hangs up.Tried to find tech support. Found a robot (simon?) it keeps sending me a form that won't accept my password. Password is co...
Hi, I wanted to know if once I hit my maximum amount of data, does it automatically stop?Or if I go over it, I will be charged per Mb over my limit? If ever it doesn't stop, is there a way to block it once I reach my limit.Thanks,Chuck
Auto pay didnt work this renewal for some reason, but it alway has been fine in the past. To get my account to work I had to login and press the pay now button (account was essentially suspended anbd not working today) to get my service back, however...
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