Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I just want to make sure that I've got this right. I understand that this add on,"400 min Intl Long Distance (Incl Canada & US) - $15.00", does not include roaming, so unused minutes will roll over every month until used up.
I called Telus this morning and they contacted your tech support to get working on this problem, but I also wanted to write it up here too. After almost 24 hours my phone is not activating with the new sim card. Even tried a full restore through itun...
Hello! I have autopayment and last month PB had some issue with rewards, so my $2 rewards didnt apply, but PB said they have fixed everything and these $2 will be applied next month.It means now $4 should be appplied, I got only $2 reward today.$2 fr...
How long does t take to see the referral bonus on my account after just signing up
My Auto pay date is November 23 yet I have no service on my phone now. That is three days before. My plan says there is still $2 available. This is the second time this has happened, last month too.
Hi , I cannot login to my account and cannot use autopay on my phone, it shows no network
Hey, If I have data with my plan and I get a data add-on does my plan's prepaid data get used first? Thanks,Ed
Hi,Just curious about the phone signal strength that shows on your phone. Mine at home (in the city) is pretty weak, most of the time only 1, if I move it around the house can occasionally get 2 but never goes up to 3 (the Fido signals I received bef...
Sorry we cannot complete your call. You do don't have an active long distance add on and this call is not covered by your plan. Get an add on by dialing star 611
I'm trying to obtain usage record for a specific day however I'm not able to go back any further than August.I know it's a long shot but Is there any way to get a record for May 2019? I need it for court purposes
And activate a 35.00/ mo plan with 10.00 off for 6 month today
Activated service on 15th November. There was 10$ credit supposed to be applied for every month until 6 months. When will the first $10 reward be applied to the account?
How do I earn the most rewards in the community to get the 20$?thanks
I plan to travel in Canada and would like to open the account, get SIM card as well, what kind of documents I need to provide to open the account? US passport, US driver license, something else? Thanks.
I didn’t know I can’t transfee number between public mobile accounts. I activated new sim and new account set up and paid for a plan already. My old account expires today. What can I do now?
Can't seem to log in with my email. Tried to reset my password. Was given this error: ForgotPassword/LoginUnsuccessfulUser_LoginDisabled Please help me access my payment history.
I've started an account. Received the welcome email. Went to log back in. It says invalid password. I then hit the forgot password button and it says invalid email address. I have reached out to moderators and keep getting messages back saying they h...
need help with password for self serve i forgot it cant reset it cause i forgot the password for the email i used
I work for a retailer and some of the sim cards we have ordered aren't working.Ex)-Some sim cards are not readable (Tested on multiple unlocked phones)-When going through activation, it won't detect the sim card #. Or it would say "Invalid sim card" ...
I changed my plan to $15 plan with 100 min call duration three days ago or more ,but now I’m not interested in continuing this plan anymore because it has not been activated yet.I would like to change the plan to the previous one($10 plan) and refund...
Thinking about coming over to PM. Is there a way that I can keep my current number from my old provider?
I apoligize , as this has probably been asked before, but I remain confused on what add-on I require for an upcoming trip to Florida. I will need to make calls to Canada, but will not need text. Do I buy US roaming -unlimited talk for $8or Do I buy ...
Hi, I signed my account last month, and I want to get into my account to do the payment. However it couldn’t make it, even though I try to forget the password, it shows my email is not match the email address. So I couldn’t continue to do next step, ...
Hey Guys, Can I use PMLOVE2019 at my existing plan? I am having 40$ plan, I was wondering if there are any data addon promos going on. Will PMLOVE2019 code work? if yes, how to add it to my exisiting plan? Cheers! Rahul
Hey Guys. I had a question here, or rather need help. Are there any good black Friday deals for existing Public Mobile users? Regards,Rahul
hello,I joined a plan of Public Mobile a month ago. My address is Barrhaven Ottawa, Canada. My colleague sent me a text message at 5:31am in the morning, I received it at 6:30pm in the afternoon. few days ago. when I sent voice message to my husband...
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