Community

Resolved! Re: Public Mobile App

Do you know if Public mobile accepts used phones?

Resolved! Community Rewards

Hi, I don't really understand how the community rewards work? Is it like a points system and if you earn enough, you are eligible for the rewards?And secondly how do you earn points or the rewards?

Resolved! Re: Beginner’s Guide to the Community

I bought a prepaid phone card of Telus by mistake can I transfer the funds to my Public Mobile Account?

Resolved! Public Mobile App

Hello Public Mobile Community, I was wondering if anyone has any information on wether Public Mobile will be releasing a mobile app for Android or iPhone, as it would be easier and faster than always longing onto a browser. Thank you, Rachid

Resolved! upgrading plan

If I upgrade my plan do I lose all my bonus long distance minutes from my existing plan? Thank you!

Resolved! 2GBBONUS

My friend activated public Mobile $35 per 30 days plan on December 18, 2021. His plan is not showing 2GBBONUS per month and not 500 intl mins and not even 2gb data one time promotion.

Resolved! LD Holiday Bonus IN US?

Hi, I'm in Canada and activated the holiday bonuses - long distance minutes and data.I'm flying to Hawaii tomorrow and would like to be able to receive calls there.Does the 500min free Long Distance calling Add-on only work if calling or receiving ca...

Resolved! Payments

I need to update my credit card

Resolved! someone else is using my email account on another public mobile account?

perhaps someone can assist?i have a public mobile account that i opened for my daughter a few years ago and opened using my email address.when i tried to change the email address to my daughter's email address, i was told by the CS that the email was...

Resolved! I want to transfer my PM phone number to Fido

hello! i want to transfer my PM phone number to Fido and they made a request for the transfer that i should approve but i am not receiving the SMS to approve it. I have cancelled my PM plan and i don’t want to pay more to make the transfer! Is there ...

Resolved! New referral

The ongoing reward for a referral is $1 off per month plus $10 off for referred customer.  The more the merrier promotion is $5 off per month for 6 months.  Are these two promotions cumulative?

Resolved! Referral reward from DEC 1 to DEC 30 can total get $6 * 6 months?

For next 6 months, will get the extra $5 reward +  regular $1 referral reward as usual?Thanks

Resolved! I wish PM would offer WhoCalled service

Hey all, any idea if PM will offer the WhoCalled text feature anytime soon? I work on call so last week I got a missed voice mail message from work but didn’t actually get a missed call alert on my iPhone 12, but I knew if I had the WhoCalled feature...

Resolved! Huawei P30 Lite - model MAR-LX1M

I recently got a new Huawei P30 Lite - model MAR-LX1M with 6GB/128GB. My currently phone is a Samsung Galaxy A5, and this phone works perfectly fine with the nano SIM card from Public Mobile. However, when I placed the Public Mobile SIM card into the...

Resolved! Account suspended on auto pay. Please Help!!

Resolved! Account shows plan expired but I am on auto-pay

Hello I am on auto-pay with a valid credit card on my account.  When I sign into my on line account it shows my plan has expired.  Today is December 18th and my renewal date is December 19th.  I can still sent and receive SMS.  I can make calls.  Sho...

Resolved! Referral bonus Dec.1 to Dec.31

Do I get a confirmation for the $30 referral bonus for referring my friend?When do Public Mobile issue the $5 bill credit for 6 months?

Resolved! CS_Agent

Promo issue.Didn't get promo refer a friend $5 per month. (Max up to $30). Friend new activated on Dec. 14, 2021.Thanks.Muhammad 

Resolved! data

Do monthly unused data accrue or are they lost?