Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
How do I pay
How do I activate the spam call filter?
Is my plan working no calls or messages
hi, i need to enter the pin to lock my sim card. i enter the 4 digits i choose in the activation form. it was not that. where to find it. thanks for your help
Hi,Can I transfer my 500 min INTL Long Distance to my husband's public mobile? His phone number is [deleted .. Luddite]. Thank you
I changed my plan on Saturday from a $120 90 day plan to $40 30 day plan because i used up all my data. I clicked on change plan now and I got charged but it still hasn’t activated. Can someone pls help me.
I used the wrong email address to set up this account.....now I can't activate my phone. Please help.
Phone hasn't been able to connect to the mobile network since about 10 am this morning. Really need to get my phone back online. Tried a bunch of troubleshooting such as putting in airplane mode, restarting, taking sim out, trying in different phone ...
I am a new member of Public Mobile as of today how come I did not get the extra 5gb data that is on promotion till the 15th of January 2021. Thanks you
Just activated an account, How does the 1st month free work?
if i call 1888.....customer servise ,maybe will wait and talk an hour or longer, are there times included in the free 100 minutes? and if i talk over 100 minutes in a month,how to calculate the money? 15/Mplanthanks
Confused I don’t know how to use this site . It’s very frustrating
I just happened to check my bank account and noticed there was more money in there than I was expecting. I went to transactions to see why, and found two Public Mobile Payment Reversals. One for my account and one for my husband's. Why did Public giv...
I keep getting the Invalid SIM error when trying to connect I triple checked that it is the correctnumber. I need to register today to qualify to the promo. My SIM didn't arrived until Saturday, please help me.
I had got my sim card! i want to active it, but i don't know how to choose the plan.if i choose 15/M plan,what are included in this 100minutes talk?incoming or outgoing call?and the free customer servise call example bank servise call 800..expectin...
Hi,I need to activate my new SIM card, but I do not have credit card.May I use ding.com to purchase a e-voucher (Payment PIN) with my friend credit card to activate my SIM?
Hello, The Motorola Moto E that is sold refurbished in the PM store is that phone compatible with PM? I do a compatibility check in PM and see a few red "X" Thank you for yor help.
I have had the contract $15/Month, which is no date.but I am paying with autopay, which means what 250MB is added to my date. However the date has never been available...What should I do for getting the date service.
It shows my phone has used 1.3 of data when the cellular data is turned off. How would this happen?
~ Holiday Special ~ FREE Data and Talk Time in Add Ons : I am new to public mobile and was exploring the site and found this special. Have any of you also "purchased" the $0/free data and INTL talk time? You process it like a purchase but the cost i...
I setup on preauthrized payment. This month for some reason my payment si didnt go through. There is no change in credit card when I I called *611 to pay i was charged $64 ????
Is the 5g Promo only for new activations? Can I, as a loyal customer, have access to this promotion?
Search didn't bring anything up, but has anyone successfully added the balance from one of these to their account? Debating where to use it...
Hello, First time posting here! I had the wonderful idea of paying for my phone bill in bitcoin or ethereum and was wondering if public mobile ever has plans to make this an option? It may be too complicated to code into the site at this moment but ...
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