My account is blocked /forgot my security question

[anacatalinabern]

 Hello my name is Ana and I had been trying  to login in to my account.i try several links @diferents time of the day but doesn't work it is very frustrating 😣😣😣😩 at this point I ready to leave this company I just need help to go in to my account r.if some one can helpme ireally Wil be eternally grateful xxxxxxxxxxxx@xxxxxxxxxx

[Timer]

@anacatalinabern 

contact to support team by CS_Agent  to reset

[MrSpock · Accepted solution]

@anacatalinabern hi if you can’t get into your account get customer service agent to reset it you can open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH

[dabr]

@anacatalinabern    If you're locked out with too many incorrect attempts at login, you'll now have to wait 3 hours before before trying again.  Clear browser cache/cookies and use incognito/privacy mode before retrying.

If unable to remember your password then submit a ticket and ask customer support to reset the password via chatbot here:  https://www.publicmobile.ca/en/on/get-help