Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello,I ran into a strange issue this morning, I commented on a post, then I click on refresh, my posted comment disappears. It does this every time now. I am even experiencing it on my phone.
I changed my plan to the 4g $41 plan from the 3G $35 plan. They took out the money for the new plan from my credit card but on the website it still shows my current plan as the $35 plan with the 3G could you check this and if they have charged me fo...
If I upgrade my plan do I lose my promotions?Koodoo has a pretty attractive plan$40.00per monthSave $50 connection fee when you shop online8 GB of Shock-Free™ data.5,6 at 4G LTE speedUnlimited Canada-wide minutes1Unlimited international messaging (te...
My phone number has barely data. The left corner indicate H+. Telus and PM is supposed to 4G LTE. H+ means 2G or 3G in Ontario, right ? What's going on with the network? @softech
Hello all-Monday i received a text says I used all of (100%) my data. Yesterday afternoon, I went and purchased an add-on of 1 GB. Then I received another text last night saying I had used 95% of my data. I went and checked my account details after,...
Hello, How do I add Public Mobile as a payee within my online banking, when I enter in the name to search as payee it does show. Is there another name to enter ?
Hi I recently refferred somone for the 5x5 promo,they had to contact a cs agent and were credited 10 dollars I still haven't received my 1 dollar reward,now the cs agent told them that I wouldn't see it until my cycle renewed,does that sound right?in...
Xplore mobile is not included on the list of providers transferring from
I have had no service since the 16 th,I have been in contact and the issue is with them not me!!!I am shocked that this can go on!!!!Just keep getting asked to wait....What recourse is available.I will be putting in a complaint with crtc!!!Its embarr...
My number has expired in June 22 - can I reactivate it online?
Hi everybody, I would like to ask for help here. I'm just in the US (Alaska) and even though I bought US roaming bundle and followed all the steps to set up my phone, I have no service anywhere I go. When I try to set network manually to AT&T, my pho...
I have unlimited phone calls yet when I dialled a number a recorded voice came on saying I have no more availability to make calls.Why would Public Mobile give me this message over the phone?
I need to accept a collect call from a family member. Is this possible on my account? Can I put funds into the account for this purpose? Thank you.
Hi everyone, I would like to report that POCO F4 works with Public - no issues at all. Even APN setting is automatic.
When I bought my Public Mobile SIM in January 2022, during account set up I have used Friend Referral code. I have confirmation copy of that. According to the confirmation I was supposed to received $10 CAD friend referral discount applied to my acco...
can't log in after changing to new email address, want to make sure I'm on auto pay, payment date is tomorrow
Hey, I had some issues months ago and switched carriers. (Well still technically Telus) but I've had automatic withdrawals from public mobile monthly but I can't log into my account to verify if it's my account which technically no longer exists? Or ...
My plan $40 month $ -2 autopay $ -1 loyalty Total $37 left but they cut $ 41.44What can i do ..?
I travelled to alaska and bought 10 days roam data. But it didn't work here. can I get refund.Thank you for the tips.
they r telling me that this pin has already been used ???how is this possible ..... So I had to go buy more vouchers how do I get reimburse or just add it to my account for next month
I’ve been trying to add to my minutes. I can’t make outgoing calls or accept incoming calls. This is the most complicated situation I ever experienced. I added $40 to my account today it said it went through, but still noting.
im trying to log in but its asking to send a verification email which i am not receiving. i need to cancel my account but i cant get past the verification stagethans
Hello, My friend activated PM today but NOT able to access internet. He can choose and register the PM 4G, the first one as below But his cellphone ONLY indicate TELUS NATIONAL as below, His cellphone is OPPO A83 and there's a linkhttps://m.gsmar...
When I get my new sim card triple, can someone explain in detail how to transfer my cell number into the new sim card, NOTE I am with public mobile alreay, , the reason is I am going from a samsung s3 to a s6 which is a NANO sim card. than you
Billed twice on two consecutive days for same amount...august 17 and august 18 , 25$....????
Most times when I send a single text .. the person will receive it multiple times.. sometimes up to 6 I have restarted my phone, tried to switch to a next TXT app (textera). All without any success .. It does not happen all the time
Having difficulty activating a new sim to my old account Please help
Will an unlocked Blackberry z10 work on public mobile? According to my search it will however please confirm.
I have just activated a new sim card with a new phone number and have no service
I referred my brother to Public Mobile a couple years back and he's been happy with the service. Currently he has been cut off for non payment because his credit card had been renewed (he's on the monthly credit card pre-payment). Since he barely kno...
