Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, I've recently switched to Public mobile and then I went to Russia. It seems that it doesn't work here at all, I wanted to keep my Public mobile sim on to receive texts or voicemails for the next couple of weeks. But it doesn't pick up any sign...
Will not let me into my account...
Hello I just transfered my number to public mobile yesterday and I use my friend referal code..I need to know when I will receive 10$ credit and when my friend will receive his 1$ credit.. BtW, he didn't received yesterday any notification that I use...
Hi, I was under the impression that if I activated my phone with Public Mobile with a plan, that I would get a month's payment off my bill. I don't see that anywhere in my account yet. Is there a problem, or do I have to wait? Thanks
Hi, I have been using Public Mobile for almost two years now. But I have just discovered something unusual with my data usage, not sure if that's something new or has been like this for the past two years and I just didn't notice that. Few months ago...
I purchased the unlimited canada us call and text but when I try making a call it says I don't have this feature.
Hi I'm new to this community. Right now I have the 4.5 GB plan but I don't know if I even need that much. What is the best way to check your total data usage per payment period? (I guess per month).When I look on my android data usage in settings, it...
Hello guys, I'm using Freedom Mobile now and interested in Public Mobiles. FM is owned by Shaw so wherever I go (most of the public areas), my phone is automatically connecting to ShawPasspoint wifi (free), which is kinda cool. I am wondering if PM h...
I don’t have access to my email . I know my account number and phone number and password but I can’t seem to log in unless I use the email and I need to update my visa as I have a new expiry date . I have two accounts and one I was able to update as ...
Question says it all. I have a basic plan on PM and want to port my main number to a different service but still keep PM to continue my original plan with the discounts.
Hello all, Writing on behalf of my stepdaughter... She lost her iPhone which had an account with Koodo that was in her father's name... He is on board with her taking on her own plan and keeping the number... We have no sim number or number to text t...
I did not receive my $2 autopay reward on my last bill, nor the new $1 loyalty reward this month. How do I get it back?
According to Public Mobile Step by Step APN configuration instructions,my APN setting for an iPhone should be "sp.mb.com". On my last iPhone and this new one - they automatically set up cellular data as "isp.mb.com". Both worked perfectly. Why the di...
What's the deal with this company is it a one time shot or what lost my phone went and bought a new phone and Sim card now can't get it activated can't even get a response from anyone this company some kind of joke or something?
hi, I think i need a moderator.i ported out too another provider but didn't know my account would automatically be removed.i read that i would want to disable auto-pay otherwise i will be charged for the next cycle still. let me know, thanks,jason.
I recently got a public mobile SIM and activated a number.I have been using it for a few days and I noticed whenever I do SMS verification for apps, it does not send me a verification code. So I tried calling my number and somebody else answered. Whi...
Hello: I have activated my Public Mobile service on may 05, 2021.I was supposed to get 1st month free of charge from a flash sale promotion But, I am still being charge for the 1st monthSee attached screen shots, how do I get this rectified ? Regard...
I have a new SIM, activated new service with new phone number, but do not have service.My phone is an unlocked Google Pixel 4a 5G phone.(I have tried 5g and 3g preferred network type, but it doesn't make a difference) When I try making a call, my pho...
A couple of questions. 1. What is the completion time to port from Rogers to PM? Hours...Days??2. Can you still port as part of the activation process?3. Or just better to take an PM number and have a MOD do the port later?
I need a PUK code
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