Community

Resolved! Sign in account

My husband has been unable to sign into his account since it's been set up, he had someone help him with this and has forgotten his password but the security question that they asked he has no idea as he did not choose this security question however ...

Resolved! Im not able to get into my self zerve at all

Resolved! Change my phone number

Resolved! unlimited international texts and pictures

what is included in unlimited international texts and pictures in terms of features and fees

Resolved! HELP!

So i've been trying to access my old number that i had with this service provider a lil while back that is linked to several important accounts via 2FA! I messaged the moderator and even made a post a couple days ago and now i can't find it?! I calle...

Resolved! Deactivation

Hi i want to deactivate my account and get a refund thanks

Resolved! Sim Card Never Came

It's been a month since I've ordered 2 sim cards in December. Is this normal at all? I am frustrated as I've already cancelled my phone lines and I was expecting the sim cards to be here by now. 

Resolved! Phone stopped working after plan change

I just added data/changed plan yesterday and now phone is not working. I tried the suspend/found thing for a few hours and it's still not working.

Resolved! Re: Iphone SE 2020 (2nd generation)

Hello I have iphone 2020se   >  Where /how do I enter MMSC into my iphone?  I can not find how to do this on settings menu Thanks in advanceMike

Resolved! One month free ? I signed in Jan.16

Resolved! New Years Promo 5GB ??

New member here, I decided to take advantage of the promotion that was offered over the new year of 1 month free and a bonus 5GB of data on plans of $25 or more. It’s been a month now and the bonus options still haven’t been added to my account. Any ...

Resolved! One Free Month & 5GB Offer

I've entered the email where i submitted to be eligible for the 5GB offer however, i do not see it on the self serve page that it is activated. is there a way to know it is activated?

Resolved! plan upgrade

I just upgraded plan from $40 to  the $45 (I think).  In the process, a pop-up message advised I needed to add funds to my account-which i did (I assume to compensate for the additional cost at renewal time) The question is, should i have gotten conf...

Resolved! Did not sign up for service but received welcome email, please help @moderators

HiI live in the states but received an activation email from publicmobile.ca. Email looks to be authentic not a phishing scam. How do I cancel or block service? How do I report fraud? I called 855-478-2542 (4 times and got hung up on) I created an ac...